This is a fully remote position, open to applicants in Alabama, +41 more states.

📋 Description

• Create booklet-certificates and/or group policies for new, modified, and renewing client benefit plans.

• Manage intricate, non-standard benefits and/or eligibility provisions.

• Order, process promptly, and ensure the precise generation of booklet certificates and/or policies through the document design system.

• Assist in benefit plan documentation.

• Potentially aid health insurance plans through the development of proposals, preparation of amendments, and ongoing support activities for clients.

⛳️ Requirements

• High School Diploma or GED equivalent.

• A minimum of 2 years’ experience in the healthcare sector.

• Strong grasp of benefit plan designs.

• Detail-oriented, well-organized, capable of adapting to a high volume of work, and possessing strong analytical abilities.

• Ability to work autonomously, manage multiple tasks, and meet strict deadlines.

• Competence in investigating and resolving issues.

• Ability to engage with both internal and external customers.

• Capacity to remain flexible and perform well under pressure.

• Proficient in MS Office Suite, including Word, Excel, and Outlook.

• Commitment to delivering exceptional service to internal and external customers.

• Remote employees must reside within the continental United States, excluding Alaska, California, Hawaii, or New York.

• A college degree or advanced education in the insurance field (CEBS, HIAA, or LOMA) is preferred.

• Experience with Adobe and Acrobat is preferred.

• Familiarity with benefit certificate formats and layouts, including the ability to review, interpret, and support benefit plan documentation, is preferred.

• Prior experience in supporting health insurance plans through proposal development, amendment preparation, and ongoing client support activities is preferred.