District Manager – North, FTC Parental Cover

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the safe and efficient management of approximately 100 company-owned stores through around five Area Leaders while supporting nearly 2,500 store colleagues.

• Develop and implement business and local strategies throughout the district.

• Achieve strong performance in people, customer service, financial metrics, and operations, while upholding high operational standards and enhancing profitability.

• Provide guidance to about five Area Managers, establishing the direction and culture for the district.

• Propel sales, profitability, and operational performance by utilizing KPIs and management data.

• Mentor Area Managers to ensure a consistently exceptional customer experience.

• Own the district's people plan, encompassing succession planning, talent development, recruitment and selection, performance management, and diversity, equity, and inclusion (DE&I).

• Guarantee adherence to legislation, company policies, safety standards, and operational procedures.

• Implement safety, people, customer, and operational initiatives across various areas and stores.

• Collaborate with Central Operations, Retail Coaches, and other teams to lead change and strategic projects.

• Spearhead transformation activities, including site conversions and upgrades.

• Ensure effective utilization of labor models, scheduling controls, and optimization processes.

• Monitor competitor activities and share insights with central support teams.

• Provide broader business support, manage specific projects, and assist in emergency or critical situations.

⛳️ Requirements

• Proven retail leader with a strong focus on commercial strategy, people management, and customer service.

• Extensive experience in leading high-performing, customer-centric teams, preferably with field-based leadership.

• Robust retail background, ideally in fast-paced convenience, roadside retail, or a similar FMCG setting.

• Demonstrated ability to mentor, empower, and develop others, including effective performance management.

• Strong commercial acumen with the capability to interpret financial data, KPIs, and performance trends, translating them into actionable insights.

• Exceptional communication and influencing abilities, with a proven track record of working effectively at various organizational levels.

• Experience in shaping and executing business strategy.

• Self-driven and performance-oriented, with a deep passion for retail.

• Experience in roadside retail, store and field leadership, or within a large and complex organization would be advantageous.

• Exposure to senior leadership environments and collaborative work across multiple functions would be beneficial.

• Willingness to travel up to 50%.

🏝️ Benefits

• Flexible working arrangements.

• Collaborative spaces in a contemporary office setting.

• Inclusive and accessible recruitment process.

• Reasonable adjustments or accommodations during the application or interview stages.

• Opportunities for learning and growth in a diverse environment.