District Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Provide comprehensive district leadership during temporary or interim assignments, encompassing vacancies, leaves of absence, and leadership transitions.

• Support and implement the vision of the Regional Director of Operations within the assigned districts.

• Evaluate stores, teams, KPIs, and market conditions to formulate prioritized action plans.

• Maintain or enhance revenue, occupancy, profitability, and other key performance indicators for the company.

• Stabilize and assist underperforming districts or stores.

• Support the onboarding and lease-up processes of newly acquired, converted, and opened facilities.

• Provide transition reports detailing store status, team evaluations, KPI trends, and pending action items.

• Identify and nurture high-potential Property Managers and Assistant Managers for growth and advancement.

• Develop and implement strategies aimed at achieving district revenue, occupancy, and profitability objectives.

• Identify opportunities to foster growth and efficiency across various locations.

• Encourage a collaborative and inclusive culture within the district, ensuring effective communication.

• Manage unexpected events and maintain district operations to established standards.

• Coordinate facility conversions, openings, and other special projects.

• Review store environments and business indicators, pinpoint issues and opportunities, and mentor store employees.

• Conduct visits to competitor properties.

• Oversee financial performance of stores and track KPIs.

• Implement corrective measures to meet financial and operational targets.

• Gather customer feedback and address customer service concerns.

• Monitor controllable expenses and optimize store return on investment.

• Analyze financial reports and respond to district performance trends.

• Conduct monthly site audits and inspections.

• Ensure adherence to company policies and procedures.

• Coach store managers on repairs and maintenance while ensuring utilization of the company maintenance program.

• Supervise employees, including interviewing and hiring site managers.

• Train Property Managers, Assistant Managers, District Trainers, and Senior Managers.

• Assess employee performance and enforce company policies and procedures.

• Schedule employee work hours effectively.

• Support the recruitment, retention, and development of store management teams.

⛳️ Requirements

• Preferred Bachelor's degree, though not mandatory.

• Equivalent of 3-5 years of relevant work experience and/or training in retail sales, customer service, sales management, and/or multi-unit management.

• Strong preference for prior district-level or multi-unit leadership experience.

• Exceptional leadership abilities and experience in supervising others.

• A valid driver's license and reliable transportation are required.

• Weekend availability may be occasionally necessary.

• Flexibility to travel up to 50% of the time and accept assignments in different districts on short notice.

• May require temporary relocation or extended stays away from home.

• A strong eagerness and work ethic to excel in a customer service setting.

• General office and telephone proficiency.

• Basic computer skills are essential.

• Excellent written and verbal communication abilities.

• Good organizational skills.

• Capability to work independently and proactively.

• Ability to maintain a positive attitude and composure while supervising across multiple locations.

• A collaborative team-player mindset.

• Skill in quickly establishing credibility and rapport with new teams and adapting leadership style across districts and markets.

• Comfort with change, ambiguity, and shifting priorities.

• Willingness and ability to work remotely when needed.

• Must maintain a valid State Driver's License for Company business driving.

• Required to pass a post-offer, pre-hire background screening, including a multi-state criminal check and DMV records.

• Ability to perform essential job functions with or without reasonable accommodation.

🏝️ Benefits

• Paid Time Off.

• Paid Holidays.

• Eligibility for 401(k).

• Medical, Dental, and Vision health benefits.

• Life Insurance Benefits.

• Supplemental benefits, including Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, and Accident coverage.

• Recognition for Hard Work and Outstanding Performance.

• Clean, Air-Conditioned, Friendly Working Environment.

• Discretionary Bonus based on various factors.

• Willingness and ability to work remotely when necessary.