District Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Lead full district operations during temporary or interim assignments that address vacancies, leaves of absence, and leadership transitions.

• Implement the vision set forth by the Regional Director of Operations in the designated districts.

• Evaluate stores, teams, KPIs, and market conditions, and develop prioritized action plans accordingly.

• Ensure maintenance or enhancement of revenue, occupancy, and profitability in alignment with company KPIs.

• Stabilize and provide support for underperforming districts and stores.

• Assist in the onboarding and lease-up processes of newly acquired, converted, and opened facilities.

• Generate transition reports detailing store status, team evaluations, KPI trends, and outstanding action items.

• Identify high-potential managers and recommend them for further development and advancement.

• Formulate and implement district strategies focused on revenue, occupancy, profitability, growth, and efficiency.

• Promote collaboration and communication among teams and departments.

• Manage unique events, special projects, facility conversions, and openings.

• Assess store environments and business indicators, pinpoint issues and opportunities, and mentor store employees.

• Conduct visits to competitor properties.

• Oversee financial performance and track KPIs.

• Execute corrective actions to achieve financial and operational objectives.

• Monitor rental rates, discounts, Tenant Protection Plan, customer feedback, and service issues.

• Supervise controllable expenses to optimize return on investment.

• Analyze financial reports and trends in district performance.

• Conduct monthly site audits and inspections.

• Ensure adherence to company policies and procedures.

• Guide store managers on repairs and maintenance, ensuring the use of the company maintenance program.

• Supervise staff, interview and hire site managers, and provide ongoing training.

• Assess employee performance, enforce policies, and schedule work hours for employees.

• Foster recruitment, retention, and development of store management teams.

• Cultivate store management teams to provide outstanding customer experiences.

⛳️ Requirements

• Bachelor's degree preferred, though not mandatory.

• Equivalent of 3-5 years of relevant experience and/or training in retail sales, customer service, sales management, and/or multi-unit management.

• Prior experience in district-level or multi-unit leadership is highly preferred.

• Exceptional leadership capabilities with experience in supervising others.

• A valid driver's license and dependable transportation are required.

• Availability on weekends may be occasionally necessary.

• Flexibility to travel up to 50% of the time and accept assignments in various districts on short notice.

• Temporary relocation or extended stays away from home may be required.

• A strong eagerness and work ethic to thrive in a customer service environment.

• General office and telephone skills are essential.

• Basic computer proficiency is required.

• Excellent written and verbal communication abilities.

• Strong organizational skills.

• Capacity to work independently and achieve set goals.

• Ability to maintain a positive attitude and composure in a multi-location supervisory role.

• Skill in collaborating as a team player.

• Ability to establish credibility and rapport with new teams and adjust leadership style across different districts and markets.

• Comfort with change, ambiguity, and shifting priorities.

• Willingness and capability to work remotely as needed.

• Must hold a valid state driver's license if driving for company business.

• Ability to perform essential physical tasks, including lifting items weighing up to 50 pounds.

• Must successfully pass a post-offer, pre-hire background check, including a multi-state criminal history and DMV records.

🏝️ Benefits

• Paid Time Off

• Paid Holidays

• 401(k) Eligibility

• Medical, Dental, and Vision benefits

• Life Insurance Benefits

• Flexible Spending Accounts

• Supplemental benefits for Disability, Cancer/Critical Care, Hospitalization, and Accident

• Recognition of Hard Work and Exemplary Performance

• Clean, Air Conditioned, Friendly Working Environment

• Discretionary Bonus Based on Several Factors

• Ability and willingness to work remotely as necessary