District Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Oversee the sales, operations, and staff development of Full Price Retail stores to maximize profitability, ensure adherence to company policies, and uphold exceptional customer service standards.

• Cultivate store management teams within the district to provide remarkable customer experiences.

• Operate with integrity, honesty, fairness, and expertise while promoting Coach's culture, values, and vision.

• Strategically plan, identify, communicate, and delegate essential responsibilities and practices to store management teams.

• Analyze store environments and key business metrics to detect problems, concerns, and opportunities for improvement.

• Offer coaching to store management teams to help them meet operational objectives.

• Ensure the highest level of customer service in the regional stores.

• Collaborate with Multi-Managers and Store Managers to achieve and surpass sales targets.

• Conduct interviews, screen candidates, hire, coach, and counsel Multi-Managers, Store Managers, and Associate Managers as needed.

• Assign duties and responsibilities to enhance the efficiency of store operations.

• Maintain consistency in management practices, operational procedures, and customer service across all stores.

• Implement Coach training programs, conduct regular staff meetings, and initiate on-the-job training.

• Supervise and train the management team to develop their managerial abilities.

• Oversee merchandise presentation to optimize sales and turnover of merchandise.

• Partner with store management and retail merchandising, planning, and allocation teams.

• Stay informed about the product range and educate staff on competitors' offerings.

• Ensure accurate inventory records are maintained.

• Relay product improvement suggestions and feedback to the corporate office.

• Responsible for overseeing stores located in Detroit, Ohio, Indiana, and Pittsburgh.

⛳️ Requirements

• A minimum of 10 years of experience in an upscale retail environment.

• 2-4 years of experience as a multi-store manager; previous management experience with Coach as a multi-store manager is preferred.

• Capability to effectively communicate critical issues pertaining to the Market to Coach Senior Management and collaborate on solutions.

• Proactive problem solver with the ability to evaluate issues and develop actionable steps for resolution.

• Proven capacity to think broadly, considering all perspectives on issues and reaching logical conclusions that best serve Coach as a whole.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401 (K)

• Paid Paternity and Maternity leave

• Commuter Benefits

• Disability insurance

• Tuition assistance