District Manager

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Lead and mentor Area Managers, Depot Managers, and Supervisors.

• Take ownership of service and distribution performance across a designated district, typically encompassing 15–20 depot locations across several states.

• Manage an organization consisting of 100–125 employees.

• Promote safety, operational effectiveness, customer satisfaction, and financial success.

• Set expectations that align with company objectives and Key Performance Indicators, holding leadership accountable.

• Foster a safety culture and ensure compliance with company policies, OSHA standards, and DOT regulations.

• Employ Field Service Management (FSM) systems to track performance and enhance routing, scheduling, and service execution.

• Provide leadership in recruitment, onboarding, training, performance management, and employee development.

• Collaborate with cross-functional stakeholders on company initiatives.

• Analyze financial and operational performance to enhance efficiency, routing, resource allocation, and cost management.

• Conduct regular site inspections to assess safety, operations, facilities, equipment, and inventory.

• Identify and implement improvement initiatives to boost performance and lower costs.

• Develop and execute operational and staffing plans.

• Lead or support investigations related to incidents, accidents, customer concerns, and employee issues, including root cause analysis and corrective measures.

• Approve payroll, time off, and related administrative tasks for direct reports.

• Conduct performance evaluations and provide coaching and feedback.

• Travel up to 50% across district locations.

⛳️ Requirements

• High School diploma is required.

• Five or more years of experience managing a remote, field-based team in a service operations or distribution setting.

• Experience supervising a remote field-based team of employees.

• Proven ability to oversee multi-site operations and drive performance across geographically spread locations.

• Strong practical knowledge of Field Service Management (FSM) systems and their use in routing, scheduling, and service optimization.

• Demonstrated ability to operate as a hands-on leader in a field setting, willing to travel up to 50%.

• Strong operational and financial insight, with experience managing budgets, analyzing performance metrics, and fostering continuous improvement.

• Established leadership skills with the capability to set direction, develop talent, and achieve business objectives.

• Strong problem-solving and analytical abilities with a structured, data-driven approach.

• Effective communication skills, able to engage employees at all levels and clearly present information to leadership and stakeholders.

• Ability to interpret and apply business, technical, and regulatory information, including OSHA and DOT requirements.

• Proficiency in Microsoft Office applications.

• A four-year degree in Business or a related field is preferred.

• CDL, Tanker endorsement, Hazmat endorsement, and Medical Card are preferred.

🏝️ Benefits

• Competitive pay.

• Health, dental, disability, and life insurance.

• Paid holidays and vacation.

• 401(k) retirement plan.

• Employee discounts.

• Opportunities for educational and professional development.