Distributor Manager – Channel Excellence

This is a fully remote position, open to applicants in Spain.

📋 Description

• Transform established EMEA channel priorities into actionable operating processes, governance routines, partner management tools, and execution plans at the market level.

• Oversee operational governance for the identification, evaluation, scoring, onboarding, and approval readiness of distributors across both direct and indirect markets.

• Create and maintain playbooks, onboarding checklists, templates, governance calendars, and digital tools to ensure consistent partner management.

• Collaborate with Marketing, Market Access, Finance, Legal, Analytics, and country teams to eliminate execution obstacles and facilitate distributor activation.

• Monitor channel performance, distributor capabilities, contract compliance, trade compliance metrics, action items, and improvement plans through KPI visibility.

• Manage issue tracking, escalation paths, compliance transitions, training requirements, system access, and service-level expectations.

• Deliver commercially informed analysis and suggestions for the evolution of the distributor portfolio, including expansion, consolidation, replacement, or exit strategies.

• Report to the Director of Market Development and Business Integration EMEA, supporting strategic decision-making with analysis and recommendations.

• Willingness to travel between 25 to 50%.

⛳️ Requirements

• Generally requires a Bachelor’s degree.

• At least 8–12 years of relevant experience.

• A graduate degree may be preferred, accompanied by 4 years of relevant experience.

• Strong capabilities in channel management, distributor governance, commercial operations, or partner management within a regional or multi-market setting.

• Competence in translating strategic priorities into operational processes, implementation tools, governance routines, and quantifiable execution plans.

• Confidence in working across matrixed teams and influencing stakeholders without direct authority across Commercial, Finance, Legal, Analytics, Market Access, Marketing, and country teams.

• Ability to navigate complexities within diverse EMEA channel models.

• Familiarity with relevant KPIs and the skill to interpret and derive meaningful insights.

• Proficient in communicating insights derived from KPIs.

• Excellent communication, stakeholder management, and problem-solving abilities.

• Strong attention to detail and sound commercial judgment.

• Experience in medical technology, healthcare, pharmacy, retail, distributor, or indirect-market environments is a plus.

🏝️ Benefits

• A comprehensive benefits program.

• Opportunities for growth on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• Home office workplace option.

• Flex/Hybrid workplace option may be available for those residing within commuting distance of a Dexcom site.