Distributor Manager – Channel Excellence

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Transform established EMEA channel priorities into effective operational processes, governance routines, partner management tools, and execution plans at the market level.

• Oversee operational governance for distributor identification, assessment, scoring, onboarding, and readiness for approval across both direct and indirect markets.

• Create and sustain scalable playbooks, onboarding checklists, templates, governance calendars, and digital tools.

• Collaborate with Marketing, Market Access, Finance, Legal, Analytics, and country teams to eliminate execution obstacles and facilitate distributor activation.

• Monitor channel performance, distributor capabilities, contract compliance, trade compliance metrics, action items, and improvement strategies through structured KPI visibility.

• Organize issue tracking, escalation pathways, compliance transitions, training requirements, systems access, and service-level expectations.

• Deliver commercially informed analysis and recommendations for the evolution of the distributor portfolio, including considerations for expansion, consolidation, replacement, or exit.

• Report to the Director of Market Development and Business Integration EMEA while collaborating with business leaders and cross-functional teams.

• Assist in strategic decision-making through structured analysis and recommendations without being responsible for final strategic channel decisions.

⛳️ Requirements

• Generally requires a Bachelor’s degree and at least 8-12 years of relevant experience.

• A graduate degree may be preferred, accompanied by 4 years of related experience.

• Strong capabilities in channel management, distributor governance, commercial operations, or partner management within a regional or multi-market setting.

• Capacity to translate strategic priorities into clear operating processes, implementation tools, governance routines, and quantifiable execution plans.

• Ability to work collaboratively across matrixed teams and exert influence without direct authority among Commercial, Finance, Legal, Analytics, Market Access, Marketing, and country stakeholders.

• Proficiency in managing complexity across diverse EMEA channel models.

• Understanding of critical KPIs and the ability to interpret and extract meaningful insights.

• Effective communication of KPI-derived insights to facilitate prompt and impactful business decisions.

• Strong communication, stakeholder management, and problem-solving abilities.

• Attention to detail and sound commercial judgment when evaluating distributor capabilities, operational maturity, compliance readiness, and strategic alignment.

• Experience in medical technology, healthcare, pharmacy, retail, distributor, or indirect-market environments is advantageous.

• Willingness to travel 25 to 50%.

🏝️ Benefits

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• Home office workplace.

• Flex/Hybrid workplace option may be available for employees within commuting distance of a Dexcom site.