Disability Specialist – LTD

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide guidance and mentorship to Long-term Disability case managers.

• Motivate the remote team to realize its potential through honest feedback.

• Approach complex claim challenges with innovative solutions.

• Build and nurture partnerships both internally and externally.

• Promote ongoing improvement while aligning with company values.

• Respond to critical issues promptly and comprehensively.

• Engage in various agile projects.

• Create and oversee case management plans for disability claims by considering multiple subjective factors.

• Coach and mentor Disability Case Managers, utilizing data insights to influence outcomes.

• Manage contentious and intricate claims, including all levels of appeals and various projects.

• Ensure compliance with service level agreements.

• Attend meetings with plan sponsors as necessary.

• Enhance customer relationships.

⛳️ Requirements

• At least 3 years of experience in Disability Claims.

• A university degree in Health Sciences or relevant experience is advantageous.

• Comprehensive knowledge of disability practices, procedures, and group benefits.

• Thorough understanding of medical terminology, management, and pharmacology.

• HIAA/ICA/LOMA designation or enrollment is beneficial.

• Exceptional presentation and interpersonal skills, capable of engaging diverse audiences.

• Experience in technical training and staff development.

• Prior experience in organizing and facilitating project work.

• Outstanding verbal and written communication abilities.

• Strong problem-solving and analytical skills.

• Excellent organizational skills and meticulous attention to detail.

• Capability to meet tight deadlines and perform under pressure.

• Strong interpersonal abilities.

• Demonstrated ability as a team player.

🏝️ Benefits

• Incentive programs and compensation linked to both business and individual performance.

• Comprehensive health insurance.

• Dental coverage.

• Mental health support.

• Vision insurance.

• Short- and long-term disability insurance coverage.

• Life and AD&D insurance coverage.

• Benefits for adoption and surrogacy.

• Wellness programs.

• Employee and family assistance plans.

• Retirement savings plans, including a pension scheme.

• Global share ownership plan with employer matching contributions.

• Financial education and counseling resources.

• Paid holidays, vacation, personal, and sick days in Canada.

• Statutory leave provisions.

• Flexible working environment.

• Support for learning and career advancement.

• Well-being and inclusion initiatives.