Disability Case Manager

This is a fully remote position, open to applicants in Colorado, +10 more states.

📋 Description

• Oversee and handle FMLA, federal, military, state, company-specific leave claims, as well as Short-Term Disability claims.

• Perform case evaluations and engage with employees and client contacts via phone, email, or in-person meetings.

• Clarify leave management procedures and employee responsibilities.

• Create and document factors that promote or hinder a successful return to work.

• Review information and consult with health professionals, supervisors, and external vendors to make informed claim decisions.

• Evaluate medical certifications and documentation to ensure compliance with regulations and adherence to policy.

• Update claimants on necessary documentation, deadlines, claim status, and other relevant claim details.

• Establish return-to-work objectives and assist in return-to-work planning.

• Serve as the main case contact and liaise with employer representatives throughout the entirety of the claim process.

• Adhere to operational procedures and participate in mandatory team meetings and training sessions.

• Undertake other assigned projects and responsibilities.

⛳️ Requirements

• At least 3+ years of direct experience in managing Leaves and Short-Term Disability case management.

• Proficient computer skills and capacity to operate primarily in a paperless online environment.

• Strong interpersonal and support-oriented skills.

• Capable of assessment and problem-solving.

• Comprehensive understanding of FMLA and state-specific leave regulations.

• Experience in managing self-insured Short Term Disability (STD) plans along with company-specific paid and unpaid leave policies.

• Ability to review and interpret medical documentation and correlate clinical restrictions with essential job functions.

• Outstanding conflict resolution and negotiation capabilities.

• Proficient in managing sensitive medical information with utmost confidentiality and empathy.

• Registered professional status in disability management or the professional health sector is highly desirable.

• Additional coursework in areas such as occupational health, rehabilitation, disability legislation, helping relationship skills, mediation, human resource management, disability insurance, and psychological and workplace factors in disability is beneficial.

• Bilingual (Spanish-speaking) ability is a plus.

• An Associate’s Degree is a valuable asset.

🏝️ Benefits

• Competitive salary and bonus structures.

• Minimum of 3 weeks of vacation.

• Flexible benefits plan.

• Flexibility to work in-office, remotely, or a combination of both.

• Generous company-matched pension plan.

• Opportunities for community involvement.

• Potential for career advancement and access to learning and development opportunities.