Director, System Quality Analytics

This is a fully remote position, open to applicants in Texas.

📋 Description

• Formulate and implement both short- and long-term strategies that align with the objectives of the Quality Department.

• Set and uphold analytical and reporting benchmarks throughout the department and the organization, focusing on quality, patient safety, and clinical effectiveness.

• Create and manage intake governance processes to prioritize quality-related work requests.

• Collaborate with enterprise analytics teams to enhance teamwork, alignment, and standardization.

• Scale and refine quality analytics capabilities, including forecasting and predictive analytics for externally reported quality programs.

• Establish and optimize organizational frameworks for Quality Analytics.

• Provide strategic direction to standardize reporting capabilities, processes, and resources.

• Work alongside managers, physicians, and senior leadership to enhance operational quality through analytics and reporting.

• Develop and sustain frameworks for the ongoing monitoring and enhancement of clinical service value.

• Create standards for evaluating quality, cost, and patient-centered care.

• Oversee data sources and databases to ensure the effective distribution of actionable reports.

• Organize, present, and facilitate the dissemination of analysis and clinical effectiveness data.

• Lead interdisciplinary clinical and non-clinical teams toward achieving strategic goals.

• Manage departmental human resources as well as labor and non-labor budgets.

• Assess the effectiveness of Quality Analytics and optimize productivity.

• Direct the analysis and reporting of clinical utilization, costs, financials, claims, and clinical data.

• Oversee timelines, track performance, and address risks.

• Develop and maintain the technology roadmap for Quality Analytics.

• Collaborate with Central Analytics on enterprise-wide data governance and stewardship.

• Ensure adherence to Memorial Hermann policies, procedures, standards, and safety protocols.

• Facilitate professional development and act as a preceptor, mentor, and resource.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor's Degree in a relevant field/discipline (e.g., mathematics, economics, engineering, computer science) from an accredited institution is required.

• A Master's Degree in a relevant field/discipline is preferred.

• Epic or similar database certification or training is preferred.

• A minimum of seven (7) years of experience within a complex health system.

• At least five (5) years of supervisory experience in intricate environments.

• A minimum of five (5) years of experience in deploying operational reporting and/or business intelligence solutions in a complex health system.

• Strong oral and written communication skills are essential.

• Advanced skills in presentation are required.

🏝️ Benefits

• Opportunities for professional growth and development through mandatory/continuing education and skills competency.

• Mentorship and preceptor opportunities available.

• Full-time employment.