Director, Strategy and Operations

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take charge of the annual and quarterly planning processes for Marketing & Communications, encompassing goals, priorities, and resource allocation.

• Establish and oversee the operational rhythm for leadership meetings, quarterly business reviews, all-hands gatherings, and prioritization sessions.

• Convert strategy into actionable plans, timelines, and accountability across Brand, Communications, Talent & Creator, Social, and Creative teams.

• Manage budget planning, tracking, and reporting, collaborating with Finance on forecasts and reconciliations.

• Handle vendor and agency contracts, procurement, and governance of expenditures.

• Develop business cases and resource plans for new projects, tools, and personnel.

• Oversee the marketing and communications technology stack, including tool assessment, implementation, and management.

• Create dashboards and reports that link marketing and communications efforts to brand and business results.

• Design scalable processes for intake, prioritization, and cross-team workflows.

• Act as a strategic thought partner and unofficial chief of staff to the Chief Marketing and Communications Officer.

• Prepare briefings, board and executive documents, and key talking points.

• Represent Marketing & Communications in cross-company planning initiatives with Product, Sales, Customer Success, and other departments.

• Anticipate needs, resolve issues, and maintain momentum on major initiatives within a fast-paced, matrixed organization.

• Build and lead the Strategy & Operations function as the organization grows.

• Set benchmarks for operational excellence across the broader Marketing & Communications team.

⛳️ Requirements

• A minimum of 8 years of experience in strategy and operations, marketing operations, business operations, or management consulting.

• Preferably with experience supporting a marketing, communications, or brand organization.

• Demonstrated experience in managing planning rhythms, budgets, and cross-functional prioritization for a fast-paced team.

• Strong analytical and financial skills; adept at constructing models, dashboards, and business cases.

• Experience in evaluating and managing a marketing or communications technology stack.

• An AI-first, trusted operator and advisor to senior executives, possessing the judgment and discretion to work closely with leadership.

• Excellent program and project management capabilities, able to drive multiple complex workstreams simultaneously.

• Strong written and verbal communication skills; capable of distilling complex inputs into a coherent plan.

• Comfortable working in a fast-paced, high-growth environment where priorities may change rapidly.

• Prior experience in health, wellness, or a scientifically regulated consumer category is a plus.

• A background in management consulting is advantageous.

• Experience in building a strategy & operations function from an early or evolving stage is beneficial.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Flexible working hours.

• A dynamic work environment that fosters creativity and innovation.

• Career-defining purpose and potential for growth.