Director, Strategic Advisors

This is a fully remote position, open to applicants in Florida.

📋 Description

• Formulate and execute strategies aimed at expanding business through established client relationships.

• Inspire, guide, and oversee a team of relationship managers.

• Set performance metrics and objectives for the team and regularly assess progress.

• Build, maintain, and enhance relationships with key clients.

• Recognize opportunities for additional services or solutions.

• Act as a senior contact point for escalations and prominent client interactions.

• Ensure that the team delivers consistent, high-quality client experiences.

• Identify and pursue avenues to grow business within the existing client portfolio.

• Collaborate with the marketing, consulting services, and strategic services teams.

• Evaluate market trends and client feedback to uncover new growth opportunities.

• Recruit, train, and nurture team members.

• Conduct performance assessments and facilitate professional development.

• Promote innovation and the sharing of best practices.

• Prepare and present regular reports on client satisfaction, revenue growth, and other significant metrics to senior leadership.

• Utilize data analytics to guide decisions and make strategic adjustments.

• Keep abreast of industry trends and the competitive landscape.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, or a related discipline.

• At least 10 years of experience in client relationship management, business development, or a similar field.

• Demonstrated success in managing teams and fostering business growth.

• Experience in the banking sector, preferably in sales related to payment processing, core processing, and/or digital banking.

• Familiarity with Payment Processing, Core Processing, and Digital Banking vendors, tools, and processes.

• Exceptional leadership and team management abilities.

• Outstanding interpersonal and communication skills.

• Capability to present ideas and strategies effectively to senior leadership and clients.

• Strong focus on customer engagement.

• Proficient analytical skills with the ability to make data-driven decisions.

• Robust sales background with a history of achieving or surpassing sales targets.

• Efficient time management skills.

• Capacity to identify and pursue new business prospects within existing client accounts.

• Experience in developing and implementing sales strategies.

• Comprehensive understanding of the relevant industry and market dynamics.

• Proficiency in negotiating contracts and agreements with clients.

• Strong organizational skills with the ability to juggle multiple priorities.

• Ability to collaborate effectively with other departments and stakeholders.

• Capability to sit for extended periods at a desk and work on a computer.

• Must be able to lift up to 15 pounds occasionally.

• Availability for full-time work, 40 hours per week.

• Willingness to travel up to 50%.

🏝️ Benefits

• Competitive compensation.

• Incentive programs.

• 401k matching.

• Unlimited time off plus 11 paid holidays.

• Medical, dental, and vision health plans with FSA or HSA options.

• Reimbursement for remote work expenses.

• Opportunities for career development, training, continuous learning, and employee recognition.

• Team engagement events and activities.

• A culture that promotes growth and continuous improvement.

• Bonus opportunities.