Director, Strategic Accounts

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead a professional team responsible for managing key strategic customers.

• Supervise the daily operations of the Strategic Accounts team, focusing on complex regional, national, and strategic accounts.

• Develop innovative customer programs and strategies to set Medline apart in the marketplace.

• Grasp the intricacies of federal government medical distribution channels.

• Propel margin and sales growth through effective product mix and customer cost-saving initiatives.

• Provide strategic sales leadership that aligns with Medline’s corporate strategy.

• Discover growth opportunities through upselling and cross-selling tactics.

• Oversee the creation and execution of sales programs.

• Train and mentor account management teams.

• Lead the implementation of Medline programs and products that cater to customer needs.

• Guide account teams in enhancing department margin and sales performance.

• Cultivate consultative relationships with key decision-makers.

• Manage client negotiations and engage in high-level meetings and presentations.

• Monitor sales metrics, such as volume, product mix, and selling price.

• Meet budgeted sales targets for assigned accounts.

• Foster collaboration with field sales, product divisions, and sales support teams.

• Support the development of new product ideas, product launches, conversions, and implementations.

• Review and authorize sales presentations.

• Track budget progress and make necessary adjustments to plans and strategies.

• Oversee account program costs, which include advertising, rebates, buybacks, and slotting allowances.

• Manage through multiple layers of management and provide leadership across major departments or system-wide functions.

• Strategically, tactically, and operationally plan for more than 12 months ahead.

• Hold budgetary responsibility for departments, functions, or significant programs.

• Develop and implement departmental policies.

• Recruit staff, recommend salary increases, conduct performance evaluations, and oversee training and development.

• Assess personnel needs, assign tasks, manage deadlines, and ensure consistent application of policies.

⛳️ Requirements

• Bachelor’s degree in a business-related discipline.

• Minimum of 7 years of account management and/or sales experience, showcasing measurable sales growth and quota achievement.

• At least 4 years of experience in managing a team of sales professionals.

• Proven experience in influencing, negotiating, and facilitating with both internal and external partners.

• Experience in crafting business plans that align with sales strategies.

• Ability to identify, engage with, and close new business opportunities.

• Capability to build consensus and present various product lines effectively.

• Experience in developing and delivering presentations to diverse audiences.

• Ability to manage complex sales strategies and provide solutions across multiple organizational levels.

• Proficient in selling effectively to different tiers within a customer organization.

• Demonstrated financial, accounting, and problem-solving skills in business contexts.

• Strong collaboration skills.

• Experience in establishing and maintaining relationships within a matrixed team environment.

• Excellent time management, prioritization, organizational, detail tracking, and deadline management skills.

• Familiarity with and usage of CRM software.

• Proficient in CRM software and the Microsoft Office Suite.

• Ability to navigate federal government medical distribution channels.

🏝️ Benefits

• Competitive total rewards package.

• Continuing education and training opportunities.

• Health insurance coverage.

• Life and disability insurance.

• 401(k) contributions.

• Paid time off.

• Employee Assistance Program (for roles under 30 hours per week).

• Employee Resource Groups (for roles under 30 hours per week).

• Employee Service Corp (for roles under 30 hours per week).

• Eligibility for bonuses and/or incentives.

• Opportunities for career advancement.

• Resources promoting diversity, inclusion, and belonging.