Director, Solution Architecture

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead discovery sessions with potential clients to gain insights into their portfolios, operational facilities, service performance, cost structures, and business objectives.

• Analyze data related to work orders, expenditures, vendors, lease responsibilities, and more to establish baselines and identify opportunities for improvement.

• Create tailored business cases for clients that quantify potential value and differentiate measurable savings from broader operational advantages.

• Develop proposals and executive presentations that align Lessen's capabilities with client priorities.

• Assist clients in assessing FM cost and performance visibility, service consistency, risk management, and the time efficiency returned to local teams.

• Collaborate with sales, operations, product, and implementation teams to design effective deliverable solutions.

• Support deal strategy and engage in client meetings throughout the evaluation, proposal, and executive review processes.

• Develop repeatable models, discovery tools, benchmarks, and value narratives to enhance future endeavors.

⛳️ Requirements

• Over 5 years of experience in management consulting, solution consulting, value consulting, corporate real estate, or facilities management.

• Familiarity with Commercial Facilities Management, encompassing both hard services (HVAC, electrical, plumbing, building systems) and soft services (janitorial, landscaping, grounds maintenance).

• Strong comprehension of distributed, multisite portfolios and FM operating expenses as well as capital expenditures across various locations.

• Proficient financial modeling skills and the ability to construct credible business cases from incomplete or inconsistent client data.

• Experience in presenting complex findings and recommendations to executive audiences.

• Advanced skills in Excel and presentation techniques.

• Strong capability to interpret operational outcomes from the client perspective and to challenge existing practices.

• Preferred qualifications: experience in sales enablement, familiarity with BI tools or large operational datasets, and exposure to healthcare, retail, or other distributed, multi-vertical portfolios.

🏝️ Benefits

• Competitive compensation package.

• Options for Health, Dental, Vision, Life, and Disability insurance.

• 401K retirement savings plan.

• Paid vacation along with federal and floating holidays.

• Maternity and Paternity Pay.

• Opportunities for career advancement.

• All the necessary tools provided to ensure your success.