Director, Sales – Piano

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive business goals by integrating sales and customer-facing functions to achieve sustainable revenue growth, exceptional customer value, and long-term market success.

• Oversee the Piano Division's unified sales, institutional, service, and product-training initiatives.

• Formulate and implement strategies that foster sustainable revenue growth, enhance dealer and institutional partnerships, elevate service and customer experience, broaden market opportunities, and meet annual business goals.

• Convert divisional and corporate priorities into synchronized plans for the Higher Education solutions sales team, piano sales team, piano services, and product training.

• Cultivate the leaders accountable for each function.

• Propel the strategic direction for sales in alignment with the division and YCA strategy.

• Ensure the attainment of objectives, goals, and KPIs for sales operations.

• Address critical internal and external issues affecting sales.

• Guarantee a positive sales experience for customers and partners.

• Optimize distribution strategy and enhance departmental service quality.

• Promote consistent market coverage and fair sales team management.

• Foster an organizational environment that attracts, engages, and nurtures team members.

• Lead a sales and services team in crafting and executing integrated sales and marketing strategies across internal stakeholders, channel partners, and institutions.

• Ensure strategies are backed by suitable tools, programs, inventory planning, training, and market activation.

• Supervise the design and execution of distribution strategies, territory planning, partner engagement, and market coverage assessment.

• Establish and assign revenue, financial, operational, and performance goals for functions reporting to sales.

• Lead the assessment, development, and execution of product-training needs for both internal and external audiences.

• Analyze, report, and provide business recommendations based on sales metrics, trends, and data.

• Oversee the execution of financial responsibilities, including department P&L, incentive plan payouts, and channel partner programs.

• Identify growth opportunities in existing and emerging markets, underserved territories, new partner prospects, and product placement deficits.

⛳️ Requirements

• Proficient in office productivity software.

• Experienced with CRM systems.

• Proven success working with cross-functional stakeholders in a complex business environment.

• Willingness to travel up to 30%; may include some nights and weekends.

• A minimum of 7 years of sales or commercial management experience.

• Experience leading across various channels, customer segments, or business functions.

• Bachelor's degree required.

• Proficient in Salesforce.

• Experience with analytical software such as Tableau or equivalent.

• Background in the music/sound industry.

• Strong people leadership and management skills.

🏝️ Benefits

• Comprehensive benefits package, including Medical, Vision, Dental, LTD, Life Insurance, and a 401k with match AND automatic contributions.

• Performance-based bonus program.

• Extensive employee wellness programs, including complimentary music lessons.

• Generous wellness reimbursement program.

• Tobacco cessation reward initiative.

• Exclusive concerts featuring award-winning artists.

• Discounts on hotels, travel, entertainment, and other attractions.

• Employee product purchase program.

• Flexible work schedule.

• Vacation, sick time, and personal floating holidays.

• Monthly events, such as Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week, and other enjoyable activities.

• An inclusive and passionate company culture.