Director, Sales Operations – EMEA, APJ

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead, mentor, and enhance the current Sales Operations team serving the EMEA and APAC regions.

• Act as the primary revenue operations partner for the GVP in EMEA, RVP in APAC, and their respective leadership teams.

• Influence leadership meetings, staff gatherings, and quarterly business reviews (QBRs) in EMEA and APAC with data insights and recommendations.

• Collaborate with regional VPs and frontline managers, representing EMEA/APAC within the global Go-To-Market (GTM) Operations framework.

• Manage annual and ongoing territory design for EMEA and APAC.

• Conduct capacity and coverage modeling, which includes headcount planning, ramp expectations, quota distribution, and productivity objectives.

• Oversee the weekly forecasting process, pipeline analysis, forecast discussions, accuracy of roll-ups, and leadership reports.

• Produce operating reports on a weekly, monthly, quarterly, and Board level.

• Manage pipeline health and funnel analytics, encompassing conversion rates, source and campaign contributions, win/loss trends, and growth strategies.

• Ensure data integrity and hygiene within Salesforce and the broader GTM technology ecosystem.

• Collaborate with global GTM Operations regarding system and process modifications.

• Assist in executing regional sales compensation in conjunction with global Sales Operations and Finance teams.

• Work alongside Marketing, BDR, Customer Success, Finance, and Legal to enhance GTM processes.

• Maintain governance and engagement rules, mediating any questions related to coverage or credit.

• Integrate data residency, GDPR, APAC privacy regulations, local entity requirements, and currency considerations into processes and reporting.

⛳️ Requirements

• Proven experience in sales operations or a related field.

• Strong analytical and problem-solving skills.

• Proficiency in Salesforce and other GTM tools.

• Excellent communication and leadership abilities.

• Ability to work collaboratively across various teams and regions.

• Familiarity with GDPR, APAC privacy laws, and data residency requirements.

🏝️ Benefits

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.

• Stock options upon hire and promotion.

• Participation in secondary offerings.

• 10 years to exercise stock options.

• 100% covered health, vision, and dental insurance premiums for you and your dependents.

• ∞ Flexible Time Off.

• 18 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.

• Equal opportunity employer.