Director, Project Management

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Establish and oversee Concerto’s enterprise Project Management function, encompassing the operating model, governance, methodology, tools, standards, and future team structure.

• Manage a high-volume portfolio of intricate, cross-functional projects, which include new clinic construction and openings, new-state entry, and unit takeovers.

• Develop the project-management infrastructure, which comprises SOPs, POCs, stage gates, templates, master project plans, meeting schedules, dashboards, escalation pathways, and executive reporting.

• Create and uphold project plans that detail milestones, owners, dependencies, deadlines, risks, decisions, readiness requirements, and transition criteria.

• Propel execution across Design/Construction, Facility & Water Services, Operations, Clinical, Compliance, Talent Acquisition, Logistics, IT, and other departments.

• Facilitate project meetings and working sessions, record commitments, monitor dependencies, clarify uncertainties, and escalate obstacles.

• Create portfolio-level visibility into project status, timelines, risks, dependencies, ownership, and subsequent steps.

• Design repeatable playbooks for clinic openings, new-state entries, takeovers, and recurring enterprise initiatives.

• Collaborate with internal and external stakeholders concerning project scopes and client-facing quotes.

• Maintain communication with SNF partners, contractors, vendors, and other external stakeholders.

• Set readiness gates and structured transitions to Operations and other functional leaders.

• Identify lessons learned and continuously enhance project standards, workflows, and organizational execution.

• Define the prospective PM organizational structure and recruit, develop, and lead a Project Management team as the business expands.

• Broaden the PM function to encompass technology implementations, operational rollouts, site transitions, and other strategic projects.

⛳️ Requirements

• Over 8 years of progressive experience in project, program, implementation, operations, construction, or related leadership roles.

• Substantial responsibility for complex, cross-functional initiatives.

• Proven experience in establishing, formalizing, or significantly enhancing a project-management function, PMO, governance model, or enterprise project-management infrastructure.

• Capacity to personally manage multiple complex projects from initiation through to implementation and transition.

• Experience collaborating with senior executives and influencing leaders across various functions.

• Familiarity with developing project governance, portfolio reporting, risk/escalation processes, stage gates, and standardized project-management tools.

• Strong business acumen and the ability to differentiate between project/process ownership and functional/technical ownership.

• Working knowledge of construction, implementation, or multi-site operational sequencing is highly preferred.

• Experience with contemporary project-management platforms and dashboards; familiarity with Monday.com or similar tools is preferred.

• A Bachelor’s degree in Business, Healthcare Administration, Project Management, Operations, or a related field is preferred, or equivalent relevant experience.

• PMP, PgMP, Lean Six Sigma, or a similar project/program management certification is preferred but not mandatory.

🏝️ Benefits

• Eligible for additional compensation and benefits in alignment with company programs.

• Option to work from home.