Director, Product – Technology Communications

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of Circle’s media narrative and public presence across its platforms and products, which include Arc Platform, Circle Agent Stack, Circle Payments Network, and Circle Digital Assets and Services.

• Collaborate with the product team early in the roadmap planning and development phases.

• Establish a long-term public narrative for Arc and position Circle as a leading technology company.

• Manage Circle’s press narrative within the agentic economy and create stories centered around AI agents transacting with USDC and Circle's infrastructure.

• Develop media and stage strategies for product launches and significant platform milestones.

• Lead earned media initiatives, executive positioning, and communications with partners and developers.

• Craft stage and speaking strategies for product and technology leaders while overseeing executive preparation.

• Cultivate relationships with Tier 1 technology media and build press connections in the AI and agentic economy sectors.

• Oversee executive thought leadership pipelines, including briefing materials, op-eds, bylines, and narrative frameworks.

• Work alongside the community team to enhance developer and builder communications for Arc’s ecosystem.

• Partner with Public Affairs and Reputation Management to handle crisis and issues management.

• Design AI-driven communication workflows for media monitoring and briefing preparation.

• Exhibit strategic independence, product knowledge, and narrative ownership.

⛳️ Requirements

• Over 10 years of experience in product or technology communications, with significant in-house experience at a technology organization.

• Proven success in building product brands over time and developing narrative strategies prior to announcements.

• Strong relationships with Tier 1 technology and business media that cover infrastructure, developer platforms, fintech, or the future of payments.

• Experience with developer-oriented products or platforms and engaging with builder and technical communities.

• Understanding of the AI agent landscape and associated media and stages.

• High technical fluency, including the ability to interpret product documentation and engineering briefs accurately.

• Background in developing executive thought leadership programs, encompassing speaker strategy, stage management, and long-form narrative development.

• Outstanding written and verbal communication capabilities.

• Strong news judgment and experience managing a fast-paced, multi-stakeholder product communications calendar.

• High level of autonomy in identifying tasks, formulating strategies, and executing independently.

• Familiarity with generative AI models such as Claude, ChatGPT, and Gemini.

• Must reside in San Francisco or Palo Alto.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Generous vacation and paid time off policy.

• Opportunities for professional development and growth.