Director, Product Management – Value Added Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product vision, multi-year roadmap, strategy, and P&L for NMI's Value Added Solutions product line.

• Propel business development and channel growth through decisions related to build, buy, partner, and launch.

• Prioritize opportunities based on upside, effort, speed to market, SMB fit, GTM practicality, and channel enablement.

• Develop ROI and revenue projections while tracking actual performance.

• Collaborate with Sales and Marketing to promote adoption, growth, customer satisfaction, as well as cross-sell and upsell within NMI's partner network.

• Establish feedback loops with Sales, Account Management, and Support; validate concepts, pilot with partners, and refine post-launch.

• Organize partner advisory board sessions.

• Lead product initiatives across Sales, Marketing, Engineering, Legal, Finance, and Support.

• Create compliance, risk, and operational frameworks.

• Collaborate with Engineering leadership on architecture, integration, and operational readiness.

• Maintain a repeatable launch playbook while identifying efficiencies and automation opportunities.

• Act as the business owner for third-party contracts, including commercial terms and performance metrics.

• Translate partner and merchant use cases into actionable product strategies.

• Keep an eye on market trends and customer interests to influence positioning, pricing, and roadmap decisions.

• Represent NMI through podcasts, blogs, articles, and industry conferences.

• Engage in Product and Engineering planning cycles.

• Build, manage, and nurture Product Managers and Designers; establish OKRs, growth plans, and performance management processes.

• Mentor PMs, contribute to the product culture, and participate in hiring and onboarding processes.

• Utilize AI tools for specification writing, competitive analysis, customer feedback synthesis, and accelerated discovery.

⛳️ Requirements

• Over 8 years of experience in product management, including a minimum of 5 years in payments or financial services, with at least 3 years managing a team of geographically distributed PMs.

• Practical experience in owning a product portfolio, including making data-driven decisions to build, buy, partner, or phase out products.

• Proven ability to create prioritization frameworks and ROI-based business cases.

• Demonstrated success in building and scaling revenue-generating products, including pricing strategies, product P&L ownership, partner GTM execution, and revenue impact analysis.

• Experience managing commercial relationships with third-party vendors or technology partners, including contract negotiations and ongoing performance assessment.

• Possess a player/coach mentality, actively participating in strategy writing, acceptance criteria reviews, and UAT involvement.

• Strong commercial instincts linking product decisions to revenue impact, partner growth, merchant volume, and customer satisfaction.

• Extensive experience working directly with customers and leveraging data-driven insights to identify performance drivers and inform prioritization.

• Exceptional execution abilities, capable of operating in uncertainty and adapting to changing priorities.

• Proficient in AI tools for product work and daily usage of AI technologies.

• Outstanding communication and presentation skills.

• Preferred: experience in launching products through an ISO, ISV, or reseller channel.

• Preferred: experience in integrating third-party technology into a platform and taking it to market under the company brand.

• Preferred: experience leading a product through a corporate acquisition.

• Preferred: background in SaaS or B2B embedded finance.

• Preferred: MBA or equivalent experience in high-growth fintech.

• Must possess the legal right to work in the United States.

• Employment offers are contingent upon satisfactory background and financial checks.

🏝️ Benefits

• A remote-first culture!

• Competitive compensation and benefits package.

• Opportunities for personal growth and career advancement.

• Flexible PTO and dedicated sick leave.

• Health, Dental, and Vision Insurance.

• Life, ADD, Short-term, and Long-term Disability insurance.

• 401k matching up to 4% after two months of service.

• Flexible Spending Account.

• Paid Parental Leave.

• Company-sponsored volunteer days.

• Employee referral program.

• Bonusly colleague recognition program.