Director, Product Management

This is a fully remote position, open to applicants in Canada, +1 more state.

📋 Description

• Lead a product team that oversees the portfolio of payment applications, which includes point-of-service collections, card on file, statements, and payment plans.

• Advocate for the product both internally and externally for clients.

• Collaborate with the executive team to establish the vision and strategy for the payment product suite.

• Drive go-to-market strategies for products in conjunction with marketing and client solutions teams.

• Develop business cases for new products and feature enhancements alongside engineering, marketing, sales, and operations.

• Analyze competitors to determine product features and positioning.

• Monitor product and business metrics to drive successful outcomes.

• Recruit, mentor, and manage Product Managers.

• Work closely with customers to identify their challenges.

• Collaborate with distributed engineering, product, and cross-functional teams to develop healthcare software.

⛳️ Requirements

• Proven leadership skills, including hiring, mentoring, and managing teams.

• Ability to define product vision and strategy, translating it into a tangible product roadmap.

• Experience in developing and launching successful payment processing applications or similar solutions.

• Background in leading platform-as-a-service products and prioritizing the development of APIs for internal teams.

• Experience in various payment methods, including online/ecommerce, card-present/POS, and recurring/card-on-file payments.

• Familiarity with creating and integrating payment APIs/SDKs; experience with hosted payment options, NFC/EMV, and P2PE is advantageous.

• Capability to manage multiple projects within a fast-paced environment.

• Strong interest in user experience and product analysis.

• Excellent interpersonal, analytical, problem-solving, organizational, written, and verbal communication skills.

• Bachelor's degree is required.

• Over 8 years of product management experience, ideally in healthcare within a high-growth B2B SaaS environment utilizing Agile methodology.

🏝️ Benefits

• Comprehensive Total Rewards package designed to support your overall well-being.

• 100% remote work flexibility.

• Reimbursement for home office expenses.

• Monthly reimbursements for cell phone, internet, and wellness expenses.

• Competitive salary and compensation package.

• Flexible paid time off (PTO).

• Company holidays.

• A wide range of healthcare benefits for you, your family, and pets, available from day one.

• Generous parental leave benefits with top-up support.

• Continuing education reimbursement opportunities.

• Professional certification reimbursement.

• Various offsite events and activities designed for team connection and team building.

• Local in-person volunteer events and community give-back programs.

• Company-wide recognition tool featuring redeemable points and a catalog of items.

• Employee Resource Groups promoting inclusivity.

• A diverse and inclusive workplace environment.

• Programs focused on recognition, growth, and employee experience.