Director, Product Management

This is a fully remote position, open to applicants in Canada, +1 more state.

📋 Description

• Lead a product team to ensure the successful management of a portfolio of payment applications, which includes point-of-service collections, card on file, statements, and payment plans.

• Advocate for the product both internally and with clients.

• Establish the vision and strategy for the payment product suite in collaboration with the executive team.

• Drive go-to-market strategies for products alongside marketing and client solutions teams.

• Create business cases for new products and feature enhancements in partnership with engineering, marketing, sales, and operations.

• Analyze the competitive landscape and identify key product features and positioning.

• Monitor product and business metrics to influence positive outcomes.

• Recruit, mentor, and oversee Product Managers.

• Collaborate directly with customers to gain insights into their challenges.

• Work alongside distributed engineering, product, and cross-functional teams.

⛳️ Requirements

• A Bachelor's degree is required.

• Over 8 years of experience in product management.

• Preferably, experience in the healthcare sector within a high-growth B2B SaaS environment.

• Familiarity with Agile development methodologies.

• Proven leadership skills, including recruitment, mentoring, and team management.

• Capability to establish product vision and strategy and effectively translate it into a detailed product roadmap.

• Experience in developing and launching successful payment processing applications or similar solutions.

• Experience in leading platform-as-a-service products.

• Background in prioritizing and building APIs for internal teams.

• Knowledge of the payments industry or payment solutions, including online/ecommerce, card-present/POS, and recurring/card-on-file payments.

• Experience in creating and integrating payment APIs/SDKs, including hosted payment options, NFC/EMV, and P2PE is advantageous.

• Ability to manage multiple projects simultaneously in a fast-paced setting.

• Strong interest in user experience along with the ability to create and assess products.

• Excellent interpersonal, analytical, problem-solving, organizational, written, and verbal communication skills.

• Ability to thrive in a team-oriented environment.

🏝️ Benefits

• 100% remote work with home office expense reimbursements.

• Competitive salary package.

• Flexible Paid Time Off (PTO) plus 8 company holidays.

• Monthly reimbursements for cell phone, internet, and wellness expenses.

• Fully paid 12-week parental leave for our U.S. employees.

• Generous parental benefits for employees in Canada.

• A variety of insurance coverage options for employees and their pets.

• Reimbursement for continuing education and professional certification.

• Opportunity to participate in an Employee Resource Group.

• A Total Rewards package designed to support your overall well-being.

• Opportunities for professional development and growth.