Director, Pharmacy Operations

This is a fully remote position, open to applicants in Canada.

📋 Description

• Create and implement a strategic roadmap for specialty pharmacy operations that aligns with organizational objectives and industry developments.

• Enhance operational efficiencies through process standardization, automation, and the integration of technology.

• Lead initiatives aimed at continuous improvement to boost quality, safety, and cost-effectiveness.

• Establish, track, and refine key performance indicators (KPIs) to measure operational success and service excellence.

• Discover opportunities for growth, innovation, and competitive advantage.

• Ensure adherence to federal, state/provincial, and industry regulations, including HIPAA, FDA, DEA, and accreditation standards.

• Maintain necessary licensure and compliance with pharmacy laws and regulations.

• Collaborate with compliance teams on strategies for risk mitigation.

• Develop and oversee operational budgets, forecasting, and financial analysis.

• Identify initiatives for cost reduction and strategies to enhance revenue streams.

• Work with leadership on business development, market expansion, and negotiations of payer contracts.

• Advocate for patient-centric care models that improve medication adherence, clinical outcomes, and overall patient experience.

• Build relationships with providers, manufacturers, and payers.

• Develop and execute innovative patient support programs.

• Provide direction, establish measurable goals, and ensure accountability among team members.

• Mentor, develop, and support team members through constructive feedback, performance evaluations, and career development planning.

• Cultivate a high-performing, inclusive team culture that aligns with the company’s values and business goals.

⛳️ Requirements

• Bachelor’s or Doctor of Pharmacy (PharmD) degree is mandatory.

• Must possess an active pharmacist license in good standing.

• A minimum of 7 years of progressive leadership experience in specialty pharmacy or healthcare operations.

• In-depth understanding of specialty medications, reimbursement models, and payer relationships.

• Familiarity with accreditation processes and regulatory requirements specific to specialty pharmacy.

• Strong financial acumen with experience in budgeting, forecasting, and profit & loss management.

• Excellent leadership, decision-making, and strategic thinking capabilities.

• Outstanding communication and stakeholder management abilities.

• Proficiency in pharmacy management systems and operational analytics.

• Proficiency in English is required.

• Bilingualism in French and English may be necessary depending on the specific role, location, and organizational needs.

🏝️ Benefits

• Flexible options for remote work.

• Opportunities for growth and support in acquiring new skills, expanding knowledge, and advancing careers.

• Competitive salary.

• Incentive program.

• Comprehensive benefits package.

• An inclusive and accessible work environment.

• A healthy and safe working atmosphere.

• Accommodations available upon request during the selection process.