Director, ERP – Business Applications

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement the strategic roadmap for NetSuite and the wider enterprise applications portfolio.

• Ensure that technology investments and priorities are aligned with business strategies and operational objectives.

• Lead initiatives for application modernization, automation, governance, and continuous improvement.

• Provide leadership across various domains including OTC, QTC, P2P, Finance, Inventory Management, Billing, Sales Performance Management, and Services Operations.

• Manage NetSuite, Xactly, ConnectWise, Inventory Management Solutions, and other related business applications.

• Collaborate with business leaders to enhance efficiency, controls, reporting, scalability, and user adoption.

• Work alongside technology leaders and the PMO to deliver comprehensive end-to-end solutions.

• Direct application implementations, upgrades, integrations, and transformation initiatives.

• Ensure stability, security, scalability, and operational excellence within mission-critical systems.

• Oversee budgets, vendor relationships, managed service providers, and application governance processes.

• Build, mentor, and lead high-performing global teams across onshore, offshore, and third-party delivery organizations.

• Cultivate partnerships across Finance, Operations, Supply Chain, Sales Operations, Revenue Operations, Managed Services, and executive leadership.

• Articulate technology strategy, risks, priorities, and business outcomes to senior stakeholders.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Finance, or a related discipline.

• Over 15 years of progressive leadership experience in ERP, enterprise applications, or business technology.

• More than 8 years of experience managing enterprise application teams and large-scale technology projects.

• Extensive hands-on experience with NetSuite, SuiteApps, and ERP platforms.

• In-depth understanding of Order-to-Cash, Procure-to-Pay, Finance, Inventory Management, Revenue Operations, and enterprise business processes.

• Proven experience leading enterprise transformations, system integrations, and application modernization efforts.

• Demonstrated success in managing application portfolios, budgets, vendors, and managed service providers.

• Experience in leading global teams, including a mix of onshore, offshore, and outsourced resources.

• Strong skills in executive communication, stakeholder management, and organizational leadership.

• Familiarity with Zone Subscription and similar products.

• Experience with Xactly Sales Performance Management and ConnectWise.

• Background in supporting technology services, managed services, distribution, or professional services organizations.

• Experience with the Value Added Reseller (VAR) model.

• Knowledge in programming, business, and technology architecture.

• Proficiency with Microsoft Power Platform and enterprise automation technologies.

• MBA and/or relevant industry certifications are preferred.

🏝️ Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution).

• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser).

• RX Home Delivery.

• HSA with Employer Contribution.

• In-vitro Fertility (treatment coverage).

• Dental.

• Vision (2 plans: 12-month and 24-month frames allowance).

• FSA Plans (Healthcare, Dependent Care, and Limited Purpose).

• Pre-tax Commuter Plans.

• Employer-paid Life Insurance.

• Employer-paid Short Term Disability.

• Long Term Disability (employer-paid or optional self-paid).

• Paid Parental Leave (4 weeks at 100%).

• Employee Assistance Plan.

• Voluntary Life Insurance for team member, spouse, and child.

• Voluntary Accidental Death for team member and spouse.

• Legal/ID Theft Plans.

• TeleHealth.

• Wellness via Omada Health.

• Travel Assistance.

• Business Travel Accident Coverage.

• Medical coverage for foreign travel.

• Employer-paid Pet Telehealth.

• Accident Insurance.

• Critical Illness Insurance.

• Hospital Indemnity Insurance.

• Volunteer Time Off.

• 10 Holidays.

• Summer Sizzle.

• On Demand Pay (Daily Pay).