Director, PDS Projects

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Foster a meaningful atmosphere for uniform and consistent service delivery, improved communication, accountability, alignment of priorities, clear definitions of roles and responsibilities, business unit alignment, risk management, and relationship oversight.

• Design, establish, and/or execute standardized processes, playbooks, tools, and resources.

• Create, develop, and/or implement methodologies, tools, and processes to effectively manage client partnerships.

• Develop and supervise management routines focusing on account performance and performance metrics.

• Assume responsibility for program-specific objectives, outline goals/desirable outcomes, and collaborate with teams and managers to ensure successful completion.

• Adhere to JLL policies and procedures, including ethical standards and business practices.

• Actively manage programs in accordance with account and client processes, procedures, and KPIs.

• Oversee, update, and report on more than 30 global projects and their respective timelines.

• Document and communicate changes to schedules and their impacts.

• Manage project lifecycle risks, document potential risks, devise mitigation strategies, and report on resolutions.

• Provide status updates for monthly executive-level reporting.

• Create and oversee project-specific budgets and manage the approval process.

• Ensure high-level financial oversight throughout the project lifecycle.

• Lead weekly deployment meetings to collect status updates and track progress.

• Assist in the development of business requirement documents.

⛳️ Requirements

• Proven experience in implementing change management plans aimed at establishing new services or significantly transforming existing ones.

• Strong interpersonal abilities and problem-solving skills.

• Excellent organizational skills with the ability to prioritize and escalate in a complex, fast-paced environment.

• Hands-on approach, keen attention to detail, and a sense of ownership.

• Established history of engaging with multiple stakeholders at all organizational levels and building effective relationships.

• Exceptional verbal and written communication as well as presentation skills.

• Proven track record of delivering outstanding internal and external customer service.

• Familiarity with standard business and accounting practices.

• Advanced computer proficiency, particularly in Smartsheet, with the ability to analyze data effectively.

• Strong organizational, management, and supervisory capabilities.

• Experience in managing highly regulated projects and/or working within highly regulated project delivery environments.

• Ability to handle multiple projects concurrently.

• Demonstrated ability to cultivate successful relationships with and influence both internal and external customers.

• Candidates must possess authorization to work in the United States without sponsorship.

• This position does not offer visa sponsorship.

🏝️ Benefits

• 401(k) plan with matching contributions from the company.

• Comprehensive medical, dental, and vision care coverage.

• Paid parental leave at 100% of salary.

• Paid time off and company holidays.

• Early access to earned wages through Daily Pay.

• Supportive culture along with a comprehensive benefits package that prioritizes mental, physical, and emotional well-being.