Director, Operations Business Partner – Enterprise

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Act as the primary operations partner for Autodesk's Enterprise Customer Sales division.

• Collaborate closely with senior leadership in Enterprise Sales and Customer Success as the main point of operational accountability.

• Identify and address significant operational and business challenges across various systems, functions, and organizational boundaries.

• Connect with Revenue Operations and associated teams.

• Gain insights into sales processes, execution gaps, and on-the-ground friction points.

• Analyze operational issues through field engagement and implement solutions.

• Recognize systemic challenges from field discussions, business performance data, and stakeholder feedback, and respond accordingly.

• Transform vague problems into clear, actionable questions and align senior stakeholders.

• Manage operational issues comprehensively and collaborate with Revenue Operations, Marketing, Customer Success, and Finance as required.

• Establish and maintain operational rhythms including status reviews, escalation processes, issue tracking, and channels for field feedback.

• Develop business cases, rigorously assess logic, align stakeholders, and present recommendations.

• Prioritize field requests that align with enterprise objectives.

• Represent the perspective of the Enterprise Sales field during annual planning, segmentation design, coverage model adjustments, and policy formulation.

• Analyze field trends to shape Revenue Operations program design and resource allocation.

• Prepare and present operational context for leadership reviews, owning the narrative.

⛳️ Requirements

• Over 10 years of experience in Revenue Operations, Sales Operations, Business Operations, or a similar business partner role in an enterprise technology environment.

• Proven experience supporting VP and SVP-level Sales leaders in a field-facing, embedded role.

• Profound understanding of at least one sales motion: enterprise sales, expansion, or commercial/emerging business.

• Strong problem-solving skills; capability to identify friction points, determine root causes, and drive cross-functional solutions.

• Experience with top-tier consulting firms (McKinsey, Bain, BCG) or similar in-house strategic roles is highly regarded.

• Proficient in Salesforce and various sales and operational tools.

• Comfortable with data analysis and able to identify discrepancies in figures.

• Ability to execute tasks without direct authority across Revenue Operations, Marketing, Customer Success, and Finance.

• Comfortable taking initiative, assuming ownership, and acting swiftly in complex organizational settings.

• Excellent communication skills; capacity to simplify operational complexities into clear recommendations for field leaders and central operations teams.

🏝️ Benefits

• Annual cash bonuses.

• Commissions for sales positions.

• Stock grants.

• Comprehensive benefits package.

• Health and financial benefits.

• Time off and everyday wellness perks.

• In-person onboarding and/or in-person ID verification may be available.