Director of Sales Development, B2B Outbound

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Take charge of the cold calling strategy from start to finish, encompassing targets, scripts, lead lists, and dialing systems.

• Supervise and enhance the performance of SDRs and team leads managing daily operations.

• Ensure the team meets specific targets with accountability.

• Lead the onboarding process, conduct daily call reviews, facilitate role plays, and implement skill development and performance improvement plans.

• Continuously refine scripts, objection handling techniques, and standard operating procedures (SOPs).

• Manage show-up rates through confirmation flows, rebooking no-shows, and pre-call touchpoints.

• Oversee lead flow, including the construction of lists, phone enrichment, and segmentation tasks.

• Take ownership of the calling technology stack and assess new tools for potential use.

• Recruit, interview, and onboard new SDRs.

• Conduct weekly performance evaluations.

• Provide weekly reports to the founders regarding KPIs, insights, and action plans.

• Achieve targets for qualified booked calls while ensuring lead quality and maintaining show-up rates.

• Enhance SDR funnel performance from dials to conversations, from conversations to booked calls, and from booked calls to shows.

• Develop repeatable hiring and onboarding processes.

• Create reporting that links booked calls to SDRs, list sources, and campaigns.

⛳️ Requirements

• Minimum of 3 years of experience in outbound cold calling or sales development within B2B service sectors targeting SMB and mid-market clients (such as agencies, consulting, coaching, or equivalent).

• Demonstrated experience in directly prospecting business owners and founders via phone, rather than through corporate buying committees.

• At least 2 years of experience leading cold calling teams with direct responsibility for achieving booked-call targets.

• Strong background in coaching and training: you have developed onboarding programs, conducted daily call reviews, and nurtured representatives into top performers.

• Proficient with dialing tools and calling infrastructure (including power dialers, call tracking systems, and CRM workflows).

• Excellent command of written and spoken English, with clear and structured communication skills.

• Data-driven, organized, and accountable to performance metrics.

• Significant overlap in working hours with U.S. Eastern Time.

• Bonus: Experience in selling to e-commerce or Amazon sellers is a plus.

🏝️ Benefits

• Competitive base salary along with performance bonuses linked to booked calls and generated pipeline.

• Complete ownership of your channel: strategy, tools, and team management.

• Opportunity to work directly with the founders.

• Quick decision-making process with no corporate bureaucracy.

• Fully remote position within a high-performance culture.

• Full-time employment.