Director of Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary operational and strategic partner to the CRO across all go-to-market functions.

• Take ownership of HubSpot as the hands-on administrator and developer.

• Set up and maintain workflows, custom properties, deal stages, reports, and dashboards.

• Assess and manage integrations and revenue tools.

• Oversee pipeline health and ensure data quality.

• Define and uphold stage criteria while promoting consistent CRM usage and forecasting discipline.

• Collaborate with the CRO to convert company growth and go-to-market objectives into revenue plans.

• Develop forecasting models, annual recurring revenue projections, and capacity analyses.

• Lead revenue analytics and executive reporting, encompassing dashboards, financial models, and support for board reporting.

• Ensure alignment between Revenue and Finance on critical metrics.

• Assist in territory and account planning through market analysis, customer segmentation, district tiering, and prioritization of opportunities.

• Establish processes, tracking, and reporting for expansion opportunities within current accounts.

• Facilitate cross-functional alignment among Marketing, Sales, Account Management, Client Services, Product, Partnerships, and Finance.

• Identify operational friction, diagnose root causes, implement enhancements, and document standards and governance.

• Manage sales enablement systems and processes, including onboarding workflows, sales process documentation, and tool training.

⛳️ Requirements

• Bachelor’s degree with at least eight (8) years of relevant experience in Revenue Operations, Sales Operations, GTM Operations, or a similar field.

• Expertise in HubSpot, including hands-on administration of workflows, custom properties, pipeline configuration, reporting, and integrations.

• Proven experience leading a Revenue Operations function, encompassing strategy, systems, processes, and operational infrastructure.

• Strong analytical skills with practical experience in building revenue models, forecasting methodologies, executive reporting, and pipeline analytics.

• Demonstrated success in enhancing CRM data quality and pipeline discipline across sales teams.

• Experience collaborating across Marketing, Sales, Account Management, Client Services, Product, and Finance.

• Preferred experience in supporting a B2B organization within SaaS, fintech, financial services, or a technology-enabled environment.

• Strong business acumen and the ability to prioritize independently based on revenue impact.

• Capacity to influence senior stakeholders and drive decisions and follow-through without direct authority.

• Self-motivated individual who is comfortable working independently and prefers building rather than delegating.

• Willingness to travel up to 5%.

🏝️ Benefits

• Competitive salary and benefits.

• Health insurance.

• Dental insurance.

• Vision insurance.

• Basic life insurance.

• Short-Term Disability and Long-Term Disability.

• 401K Plan.

• Flexible Paid Time Off.

• Sick leave.

• Paid holidays.

• Cell phone reimbursement.