Director of Revenue Operations

This is a fully remote position, open to applicants in California.

📋 Description

• Formulate and implement a holistic revenue growth strategy that aligns with NBS’ strategic goals.

• Discover opportunities to diversify revenue channels, enhance market presence, and fortify enduring client relationships.

• Collaborate with executive leadership to set annual revenue targets and business development priorities.

• Assess emerging markets, industry trends, competitive dynamics, and client needs to shape growth strategies.

• Create, execute, and continuously refine scalable business development systems and processes.

• Establish frameworks for opportunity qualification, pursuit planning, client engagement, and pipeline management.

• Supervise the identification, prioritization, and monitoring of RFPs, RFQs, and other business opportunities.

• Generate standardized reports on pipeline health, pursuit activities, win rates, and business development efficacy.

• Develop dashboards, reports, and KPIs to evaluate revenue performance and business development efforts.

• Analyze win/loss patterns, proposal success rates, client acquisition and retention, referral sources, market penetration, and revenue forecasting.

• Suggest technology solutions and process enhancements to boost efficiency, workflow, and decision-making.

• Present analytical insights and recommendations to executive leadership.

• Direct marketing initiatives that elevate brand awareness and support business development goals.

• Work closely with technical staff on marketing materials, client communications, presentations, and industry content.

• Provide leadership, mentoring, and growth opportunities for the Revenue team.

• Set priorities, performance expectations, and professional development plans for direct reports.

• Assess team structure, roles, and resources to facilitate long-term growth.

• Encourage collaboration across business development, marketing, client experience, proposal management, and contract administration.

• Lead organizational change initiatives aimed at enhancing operational efficiency and enabling scalable growth.

⛳️ Requirements

• A minimum of 10 years of progressive experience in revenue operations, revenue strategy, sales operations, business development, commercial strategy, or related revenue leadership roles.

• Proven track record in building or enhancing an integrated revenue operation.

• Experience in professional services or a similarly intricate B2B environment is preferred.

• Demonstrated success in developing and executing strategic revenue growth initiatives.

• Strong business acumen with the capacity to analyze financial, operational, and market data.

• Advanced analytical problem-solving abilities with expertise in creating executive-level reports and dashboards.

• Experience in designing scalable business development systems and operational workflows.

• Solid understanding of marketing strategies, client relationship management, and proposal development.

• Exceptional written, verbal, and presentation communication skills.

• Proven capability to influence without direct authority and cultivate collaborative relationships across various departments.

• Strong project management and organizational skills with the ability to juggle multiple priorities simultaneously.

• Capability to convert complex data into actionable business insights.

🏝️ Benefits

• Eligibility for an annual bonus.

• Participation in the Company’s Stock Appreciation Rights (SARs) program.

• Option for a Compressed Work Week (9/80) schedule.

• Employee Stock Ownership Program – 100% Employee Owned.

• 401k Plan with a generous employer match.

• Comprehensive Medical and Dental Insurance coverage paid entirely for the employee.

• Paid Vacation, Sick leave, Holidays, and Volunteer time.

• Life insurance for the employee valued at $100,000, fully covered by NBS.

• Short- and long-term disability insurance for the employee, fully covered by NBS.