Director of Product Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the comprehensive product vision and roadmap for IMS’s proprietary tool suite, which includes jury consulting, litigation surveys, expert witness search, trial graphics, and medical-legal consulting.

• Spearhead the modernization of the platform and the unification of legacy and acquired tools into a cohesive, scalable user experience.

• Define and monitor product KPIs, linking them to EBITDA impact and growth-velocity metrics.

• Establish and guide the product operating cadence, incorporating roadmap reviews, quarterly planning, sprint planning, backlog refinement, release planning, and cross-functional prioritization.

• Manage the product lifecycle utilizing contemporary Agile practices and tools such as Jira and Confluence.

• Collaborate with data and engineering leaders to convert proprietary case outcome data into AI-driven capabilities.

• Ensure data is structured, governed, and production-ready to support scalable AI/ML products and reliable product analytics.

• Specify product requirements and criteria for success regarding data quality, model inputs, and AI/ML features.

• Oversee the execution of proprietary AI/ML-driven matching technology.

• Develop a product management operating model for a hybrid employee and affiliate delivery organization.

• Assess product strategy, product-market fit, technological capabilities, integration complexity, and roadmap implications during the acquisition due diligence process.

• Lead product integration planning for acquired technologies and create recommendations for build vs. buy vs. integrate.

• Define product requirements that support international expansion initiatives.

• Act as the voice of the customer by representing internal and external legal-services users.

• Identify manual workflows suitable for automation, translate these into product requirements, and measure their business impact.

• Recognize product opportunities to enhance pricing efficiency and maximize gross margin.

• Produce roadmap updates, business cases, executive communications, board decks, QBR materials, and investment thesis reviews.

• Collaborate with the CTO on the technology roadmap and synchronize product priorities with platform modernization and AI/data infrastructure investments.

⛳️ Requirements

• Proven experience leading product for B2B SaaS platforms or talent marketplaces in sectors such as professional services, legal technology, financial services, expert networks, recruiting, or other regulated/enterprise verticals.

• Demonstrated success in integrating products following mergers and acquisitions or consolidating disparate platforms.

• Experience in establishing product management processes and operating rhythms within a growing organization.

• Proficiency in roadmap planning, Agile delivery, release management, and cross-functional governance.

• Background as an early or foundational product leader.

• Familiarity with modern cross-functional Agile tools and practices.

• Experience serving law firms or corporate legal departments as B2B software end users.

• Understanding of trial preparation and litigation workflows.

• Knowledge of confidentiality, privilege, client-conflict, and data-security considerations in legal industry data.

• Proven track record of building, leading, and developing high-performing product teams.

• Strong leadership abilities, including coaching, accountability, and cross-functional collaboration.

• Direct experience in litigation support, jury consulting, legal technology, or a related legal-services domain is strongly preferred.

• A Bachelor’s degree or equivalent experience is required.

• Over 10 years of product management experience, including more than 5 years in a senior product leadership role.

• Working fluency in AI/ML product development, encompassing RAG, NLP, and predictive/classification modeling.

• Proficiency in cloud platforms such as AWS, Azure, or GCP.

• Experience with API and integration architecture.

• Familiarity with vendor/partner AI model evaluation, including LLM selection and cost/latency/accuracy trade-offs.

• Experience with usage analytics and product telemetry instrumentation.

• Knowledge of litigation-specific data privacy and security frameworks, including protective orders, eDiscovery handling, and chain-of-custody requirements.

• Ability to operate a computer and standard office equipment.

• Skill in communicating effectively through phone, video conferencing, email, chat, and other virtual tools.

• Capability to maintain a reliable, confidential remote work environment while ensuring the protection of company and client information.

• Ability to perform essential functions with or without reasonable accommodation.

🏝️ Benefits

• Competitive compensation package including a 401K match.

• Flexible PTO.

• 12 paid holidays.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Health Savings Account (HSA).

• Short-term disability insurance.

• Long-term disability insurance.

• Life insurance with generous company contributions.

• Career development programs supported by an integrated Learning Platform.

• Talent Identification Program that offers career growth opportunities and unique development experiences.

• A values-driven culture based on respect, care, growth, and excellence.

• 100% remote work.

• Occasional travel for business meetings, team events, client meetings, or other company needs.