Director of Product – Homeowner & Partner Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product vision and roadmap throughout the homeowner funnel, portal, and post-origination journey.

• Manage the product experience for the wholesale channel, encompassing partner onboarding, submission processes, pricing visibility, and transactional communications.

• Lead the product scoping efforts for business expansion and growth, focusing on eligibility, disclosures, and state-specific processes.

• Conduct proactive product planning utilizing analytics and data-driven insights.

• Oversee funnel performance, conversion strategies, experimentation schedules, and analysis of drop-off points.

• Direct the martech strategy, including attribution, lead routing, campaign infrastructure, and lifecycle communications.

• Collaborate with sales and marketing leadership on channel strategy.

• Mentor and develop the Homeowner Experience PM, Martech PM, and Product Design team.

• Establish discovery practices for homeowner and partner research.

• Work with People Operations on hiring and organizational design initiatives.

• Ensure that product launches are equipped with instrumentation, enablement plans, and operational transitions.

• Define and monitor metrics related to funnel conversion, homeowner satisfaction, partner adoption, submission quality, and time-to-fund.

• Report directly to the VP of Product & Engineering.

⛳️ Requirements

• 8+ years of experience in product management with a strong focus on consumer-facing products, particularly in funnels, conversion, and customer journey.

• 5+ years of experience working on a B2C product in finance, property, or technology sectors.

• Proficient in hypothesis-driven experimentation, funnel analytics, and conversion optimization techniques.

• Experience with B2B2C or channel-based products.

• Proven experience in managing PMs and/or designers.

• Strong design sensibility.

• A successful track record in a startup or growth-stage environment.

• Excellent communication abilities.

• Preferred: experience in fintech, proptech, or consumer lending fields.

• Preferred: experience in launching a new channel or product line.

• Preferred: familiarity with martech stacks.

• Preferred: experience collaborating with compliance/legal teams on state-specific product variations.

🏝️ Benefits

• Fully Remote Team with a remote-first culture.

• Access to any WeWork location.

• Monthly stipend for cell phone and internet expenses.

• Comprehensive healthcare plans for employees and their families, available from the first day of employment.

• Flexible PTO policy.

• Parental leave offered.

• Inclusive OneTeam culture.

• Robust tech stack and generous resources provided.