Director of People Operations

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Manage the People Operations Department, including the team and overall outcomes.

• Supervise the entire employee lifecycle for the Central Team and incubated partners, from onboarding to retention and offboarding.

• Administer salary and compensation packages, growth plans, and promotion proposals.

• Oversee the onboarding process for new hires.

• Create, implement, and oversee employee engagement programs and initiatives that align with the organization’s objectives.

• Streamline and enhance HR and People Operations processes while collaborating with cross-functional teams on standardized workflows.

• Stay informed about HR, talent management, employment law trends, best practices, regulations, and technologies.

• Design and execute talent development and career progression programs.

• Evaluate employee feedback and engagement survey outcomes to implement data-driven solutions.

• Prepare and present reports on HR metrics, initiatives, and achievements.

• Act as a thought partner for staff professional development, recommending training and resources.

• Manage staffing changes, staff transitions, and offboarding processes.

• Oversee legal investigations, accommodation processes, and sensitive HR issues.

• Communicate and collaborate with Partners to provide or request support.

• Promote the organization’s anti-racist objectives and enhance the inclusivity of programs.

• Serve as a resource for partner networks and facilitate knowledge sharing.

• Adopt an entrepreneurial mindset, acquire new skills, and support the needs of the department and Central Team.

⛳️ Requirements

• Possess or acquire SHRM or HRCI Certification.

• Show a strong commitment to social change and civic engagement with BIPOC and low-income communities.

• Have a minimum of 5 years of experience as a people manager for Manager-level full-time staff.

• Bring at least 5 years of experience in leading a People Operations department.

• Demonstrate experience in creating strategies that align with a dynamic environment while centering equity in practices.

• Exhibit stakeholder management abilities within complex organizational structures.

• Ability to thrive in a fast-paced, frequently changing startup environment.

• Capability to lead hiring processes in high-change settings.

• Ability to support a team through unexpected changes.

• Work independently and collaboratively as part of a remote team.

• Attention to detail and a proven track record of completing tasks effectively.

• Interest in digital media and platforms, including TikTok, YouTube, Instagram, Facebook, Facebook Messenger, podcasts, and streaming shows.

🏝️ Benefits

• Flexibility for work and personal life, with a 40-hour workweek and flexible scheduling options.

• Comprehensive health care with individual premiums fully covered and cost-sharing for dependents.

• Vision and dental plans available at-cost to the individual.

• 15 paid vacation days annually.

• 6 paid holidays each year.

• 3 paid floating holidays every year.

• 7.5 paid sick days each year.

• Professional development funds, renewed each fiscal year.

• Reimbursement for cell phone and internet expenses.

• Co-working reimbursement option available.

• 401K contributions and matching program available from the start of employment.

• Annual office closure during the last week of December.