People Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact for employee inquiries and manage the entire employee lifecycle from onboarding to offboarding.

• Oversee HR and people systems while facilitating HRIS implementation, encompassing data migration, configuration, testing, training, go-live, and continuous enhancements.

• Ensure the accuracy of HRIS people data through routine audits.

• Develop a streamlined people operations infrastructure by optimizing workflows, permissions, reporting, and automation.

• Collaborate with Payroll on employee modifications, benefits deductions, leave-related compensation, timekeeping, and resolving issues.

• Administer benefits and open enrollment; manage relationships with brokers and carriers; contribute to benefits strategy and design.

• Supervise multistate leave administration.

• Ensure compliance across operating states, including conducting audits and filings; assist with employment verifications, documentation, and immigration issues.

• Monitor operational metrics, identify areas for improvement and risks, and propose enhancements.

• Develop procedures, employee resources, and communications; provide training for employees and managers on systems and workflows.

• Spearhead the utilization of AI and automation to minimize repetitive administrative tasks while enhancing accuracy and employee experience.

⛳️ Requirements

• A minimum of 5 years of progressive HR experience, including significant time spent in a lean or scaling environment.

• Bachelor’s degree or equivalent practical experience.

• SPHR certification is an advantage.

• Practical experience in administering HR systems, including configuration and workflow enhancement; direct implementation experience is highly preferred.

• Hands-on experience in benefits administration, including collaboration with brokers and carriers.

• Familiarity with multistate employment regulations, including leave programs, payroll, and compliance aspects.

• A strong interest in automation, with a proven history of utilizing tools to reduce manual tasks.

• Excellent analytical abilities, capable of transforming data into clear insights and actionable recommendations.

• A service-oriented mindset with sound judgment; adept at handling sensitive information discreetly.

• A resourceful self-starter with a proactive approach.

• Candidates must be authorized to work for any employer in the U.S.

🏝️ Benefits

• Competitive compensation packages.

• 100% coverage of health insurance premiums for you.

• 401k plan with company matching.

• Tuition and student loan repayment assistance.

• Flexible work schedule with unlimited PTO.

• Monthly 3-day weekends.

• Monthly work-from-home stipend.

• Paid sabbatical leave.

• The necessary technology to effectively perform your job.