DCX People Relations Specialist

atDelegate CXRemotePH flagPhilippinesFull-timePeople OperationsMid-levelSeniorPHP 25k – PHP 30k/month

Posted 18 hours ago

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage the complete disciplinary process, particularly concerning termination cases, which includes conducting investigations, maintaining documentation, and facilitating communication.

• Ensure that disciplinary policies and procedures are applied consistently and fairly across the organization.

• Provide guidance to leaders regarding suitable disciplinary actions based on the severity of violations and relevant laws or regulations.

• Monitor and take action on cases of unauthorized absence without leave (AWOL).

• Engage with employees and supervisors to collect information and determine the appropriate course of action.

• Keep precise records of AWOL incidents, actions taken, and their outcomes.

• Handle the dismissal of employees who are displaced for authorized and justifiable reasons.

• Collaborate with pertinent departments to ensure adherence to labor laws, collective bargaining agreements, and internal policies.

• Assist affected employees during their transition periods.

• Create and implement performance improvement plans in collaboration with managers and supervisors.

• Track the progress of performance improvement plans and evaluate compliance with established goals and objectives.

• Act as a point of contact for labor relations issues and grievances among Rank-and-File employees.

• Conduct investigations, gather relevant information, and analyze employee complaints or concerns.

• Perform other related tasks as necessary.


⛳️ Requirements

• Exceptional proficiency in both verbal and written English.

• Strong dedication to Human Resources, particularly in the area of Labor Relations.

• Highly organized and detail-oriented, capable of multitasking effectively amidst competing priorities.

• Proven ability to meet strict deadlines while adhering to guidance and direction.

• Comfortable utilizing Microsoft 365, Asana, Microsoft Office productivity software, web portals, and communication tools.

• A degree in Communication, Human Resources, or Psychology.

• A minimum of 3 years of professional experience in Human Resources.

• Between 1 to 3 years of professional experience in Labor Relations.


🏝️ Benefits

• Permanent work-from-home arrangement.

• Provision of company equipment.

• Employer's share of government-mandated benefits.

• Internet stipends available upon regularization.

• HMO Coverage available upon regularization (with an option to enroll as early as Day 1).

• PTO credits and service incentive leave.

• Major company live events during spring and winter.

• Monthly virtual events to appreciate employees.

• Access to company-provided career skills training courses.

• A company culture dedicated to your personal and professional development.

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