Director of Partner Success – Australia

This is a fully remote position, open to applicants in Australia.

📋 Description

• Take ownership and expand a portfolio of Australian sports, entertainment, and ticketing partners.

• Lead new business development throughout Australia as the strategic account lead and local FEVO representative.

• Oversee partner retention, growth, and the effective utilization of FEVO products.

• Identify and secure new partnerships through outreach, referrals, and industry connections.

• Represent FEVO at regional conferences, industry events, and networking functions.

• Conduct demonstrations and exploratory discussions tailored to the Australian market.

• Manage complete sales cycles from initial outreach to final contracting.

• Maintain Salesforce pipeline records and update leadership on new business progress.

• Oversee assigned Australian partner accounts, driving product utilization and year-over-year revenue growth.

• Facilitate monthly pacing and strategy meetings with partners.

• Recognize and implement upsell opportunities across FEVO's product offerings.

• Provide performance data insights and actionable recommendations to partners.

• Monitor KPIs, highlight risks, and uncover growth opportunities.

• Offer first-line support for partner inquiries and routine technical or offer-configuration challenges.

• Escalate complex issues to Revenue Operations or Product/Tech while remaining engaged until resolved.

• Maintain a thorough understanding of FEVO's platform and offer-building tools.

• Act as FEVO's local representative in Australia, collaborating with US-based teams.

• Share insights from the Australian market to influence FEVO's product development and go-to-market strategies.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of 3–5 years in strategic account management, business development, or a related client-facing revenue role.

• Preference for experience that includes both account growth and new business development.

• Proven track record of achieving growth and new business targets.

• Excellent communication, negotiation, and relationship-building abilities.

• Proficient in CRM tools, particularly Salesforce.

• Skilled with data and reporting tools to monitor partner and pipeline performance.

• Capable of working independently with strong self-management skills.

• Comfortable collaborating across time zones with the US team.

• Willingness to travel for partner meetings and industry events across Australia and the broader APAC region.

• Experience in sports, entertainment, ticketing, or e-commerce is advantageous.

• Familiarity with the Australian sports and live-events sector is a plus.

• Must be a resident of Australia.

• Full Australian working rights are required.

• Relevant industry experience is necessary.

• Flexibility to work evenings, weekends, or public holidays as needed.

🏝️ Benefits

• Performance-based bonus structure linked to account growth and new business objectives.

• Opportunity to establish FEVO's presence in a new market from the ground up.

• Direct access to the EVP of Partner Success and the executive team.

• Flexible remote, region-based position.

• Autonomy to influence how FEVO operates in Australia.

• Opportunities for professional advancement within an innovative, rapidly growing organization.

• Superannuation: 12% of Annual Base Salary: $14,400 (AUD).

• Commission: Up to $25,000 (AUD).