Director of Partner Success

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the execution of a thorough partner enablement strategy that aligns with Anaplan’s growth objectives and addresses the needs of partners within the SI, ISV, and Cloud partner ecosystem.

• Enhance and manage the partner delivery excellence program to guarantee high-quality partner-led implementations and the establishment of best practices.

• Oversee, guide, mentor, and empower a team of Partner Success specialists, facilitating career advancement and workforce development.

• Collaborate with Sales, Marketing, Product, Apps CoEs, Professional Services, Customer Success, Launch, and other internal teams to outline and implement a unified operating model.

• Create innovative delivery methods in conjunction with Professional Services to promote knowledge transfer and skill enhancement.

• Establish and monitor KPIs to evaluate the impact of enablement, assess partner readiness, and refine programs.

• Engage with senior leadership both internally and externally.

• Foster partner advocacy and drive growth through the partner network.

⛳️ Requirements

• Demonstrated success in developing and scaling enablement programs within a rapidly growing, mid-stage Enterprise SaaS company.

• Proven experience in managing implementation projects, mitigating risks, and coordinating with internal stakeholders.

• Over 20 years of experience in high-growth SaaS companies, leading teams dedicated to enabling partners in go-to-market and application/solution development.

• Comprehensive understanding of SaaS and Enterprise Sales business models, partner and customer lifecycle metrics, and SaaS revenue streams.

• A data-driven mindset with a strong commitment to process enhancement.

• Experience in scaling processes effectively.

• At least 5 years of management experience.

• More than 7 years of industry experience in partner management, solution engineering, delivery consulting, or product management roles.

• Previous experience in a sales-driven organization collaborating with large GSIs, technology partners, and Fortune 500 clients.

• Experience in scaling a consulting and technology partner program, with a notable increase in revenue and retention being advantageous.

• A proven history of motivating partners at scale and cultivating strategic partner relationships.

• Proficiency in leading solution discussions on data, AI, and ML, particularly with expertise in predictive, generative, and agentic AI technologies.

• Capacity to collaborate with interdisciplinary teams and flourish in a dynamic environment.

🏝️ Benefits

• Base salary range of $181,000–$244,000 USD.

• Equitable benefits and all employment privileges.

• Reasonable accommodations for individuals with disabilities.

• An inclusive hiring and working environment.

• Opportunities for career development and employee growth.