Director of Partner Success

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the implementation of a comprehensive partner enablement strategy that aligns with Anaplan’s growth goals and meets the needs of partners within the SI, ISV, and Cloud partner ecosystem.

• Enhance the partner delivery excellence program to ensure top-notch partner-led implementations and adherence to best practices.

• Lead, mentor, and empower a team of Partner Success specialists, fostering career advancement and workforce development.

• Collaborate with Sales, Marketing, Product, Apps CoEs, Professional Services, Customer Success, Launch, and other internal teams to establish and execute a cohesive operating model.

• Create innovative delivery methods with Professional Services for knowledge transfer and skills enhancement.

• Develop and monitor KPIs to evaluate the impact of enablement, assess partner readiness, and pinpoint ongoing optimization opportunities.

• Engage with senior leadership both internally and externally to support partner advocacy.

• Act as a player-coach responsible for partner enablement within a designated territory.

⛳️ Requirements

• Demonstrated success in building and scaling enablement programs in a rapidly growing, mid-stage Enterprise SaaS company.

• Proven experience in managing implementation projects, mitigating project risks, and coordinating with internal stakeholders.

• Over 20 years of experience in high-growth SaaS organizations, leading teams focused on enabling partners in go-to-market and application/solution development.

• In-depth knowledge of SaaS and Enterprise Sales business models, as well as partner and customer lifecycle measures and SaaS revenue streams.

• A data-driven mindset with a commitment to process improvement.

• Experience collaborating with interdisciplinary teams in dynamic environments.

• Proven ability to scale processes effectively.

• Visionary mindset with a zeal for creating partner value and spearheading transformational change.

• At least 5 years of management experience.

• More than 7 years of industry experience in partner management, solution engineering, delivery consulting, or product management roles.

• Prior experience in a sales-driven organization working with large GSIs, technology partners, and Fortune 500 clients.

• Experience in scaling consulting and technology partner programs, particularly with increased revenue and retention being advantageous.

• A history of motivating partners at scale and cultivating strategic partner relationships.

• Expertise in facilitating solution discussions regarding data, AI, and ML, encompassing predictive, generative, and agentic AI technologies.

🏝️ Benefits

• An inclusive culture dedicated to diversity, equity, inclusion, and belonging.

• Reasonable accommodations available for individuals with disabilities.

• Equitable benefits along with all privileges of employment.