Director of Partner Success

This is a fully remote position, open to applicants in New York.

📋 Description

• Take charge of implementing a thorough partner enablement strategy that aligns with Anaplan’s growth goals and meets the needs of partners within the SI, ISV, and Cloud partner ecosystem.

• Lead and enhance the partner delivery excellence initiative to guarantee top-notch partner-led implementations and adherence to best practices.

• Manage, guide, mentor, and empower a team of Partner Success specialists.

• Collaborate with Sales, Marketing, Product, Apps CoEs, Professional Services, Customer Success, Launch, and other internal departments to establish and execute a unified operating model.

• Create innovative delivery mechanisms in partnership with Professional Services for knowledge transfer and skill enhancement.

• Develop and monitor KPIs to assess the effectiveness of the enablement program and partner readiness.

• Identify opportunities for ongoing optimization.

• Engage with senior leadership both internally and externally, advocating for partners.

• Equip partners with knowledge of Anaplan Apps, the platform, and the decision excellence framework to expedite business outcomes.

⛳️ Requirements

• Demonstrated success in building and scaling enablement programs within a high-growth, mid-stage Enterprise SaaS organization.

• Experience in managing implementation projects, addressing project risks, and coordinating efforts with internal stakeholders.

• Over 20 years of experience in high-growth SaaS companies, leading teams focused on enabling partners in go-to-market and application/solution development.

• Profound knowledge of SaaS and Enterprise Sales business models, as well as partner and customer lifecycle metrics and SaaS revenue streams.

• Data-driven mindset with a commitment to process enhancement.

• Experience collaborating with interdisciplinary teams in dynamic environments.

• Proven ability to scale processes effectively.

• Visionary mindset with a passion for generating partner value and spearheading transformative change.

• At least 5 years of management experience.

• More than 7 years of industry experience in partner management, solution engineering, delivery consulting, or roles related to product management.

• Previous experience in a sales-driven organization engaging with large GSIs, technology partners, and Fortune 500 clients.

• Track record of motivating partners at scale and developing strategic partner relationships.

• Expertise in leading solution discussions involving data, AI, and ML technologies, including predictive, generative, and agentic AI.

🏝️ Benefits

• Inclusive culture that prioritizes diversity, equity, inclusion, and belonging.

• Reasonable accommodations available for individuals with disabilities.

• Equitable benefits and all employment privileges.