Director of Compliance

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide strategic oversight for Extend's regulatory compliance function.

• Establish the strategic vision and long-term roadmap for licensing, service contract terms and conditions, and relationships with insurance partners.

• Manage regulatory and licensing issues in both ongoing operations and new products or initiatives.

• Prioritize tasks, eliminate cross-functional obstacles, and enhance terms and conditions, license applications, filings, approvals, and renewals.

• Represent Extend during regulatory examinations, inquiries, and audits in collaboration with the compliance team and external counsel.

• Keep abreast of the regulatory landscape and inform leadership about emerging requirements and potential risks.

• Mentor and develop the compliance team while outlining its future structure and career progression.

• Integrate compliance requirements into the processes for merchant onboarding, customer experience, contracting, product workflows, and program design.

• Advise leadership on the alignment of compliance strategy with business objectives.

• Establish and track KPIs related to licensing accuracy, timeliness, and cost.

• Guide service contract terms and conditions in coordination with outside counsel.

• Develop and maintain internal controls, documentation, and reporting systems for regulators, auditors, and partners.

• Identify and promote opportunities in AI and technology to enhance licensing, filing, and regulatory reporting procedures.

⛳️ Requirements

• A proven, action-oriented compliance leader capable of functioning in both strategic and hands-on settings.

• Extensive experience in insurance, service contracts, or regulatory compliance, including developing strategy and governance at scale.

• Background in advising senior leadership at the executive level.

• Strong business insight with the capability to connect compliance strategies to commercial objectives.

• Experience in building, developing, and mentoring high-performing teams in a dynamic environment.

• Expertise in managing regulatory relationships, licensing operations, and large-scale cross-functional compliance programs.

• Bachelor's degree is required.

• JD or relevant advanced degree is a plus.

• Excellent organizational and management abilities with a keen attention to detail.

• Outstanding direct, clear, and concise communication skills.

• High emotional and cognitive intelligence; enthusiasm to start immediately.

• A proactive, accountable, and ownership-driven approach.

• Strong problem-solving skills and a solutions-focused mindset.

• An entrepreneurial mindset.

• Collaborative leadership style with the ability to influence without direct authority.

• Ability to quickly establish trust and credibility.

• Curiosity, attention to detail, and sensitivity to the diverse needs of merchant partners.

• No immigration-related sponsorship is available for this position.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Stock options in a rapidly growing early-stage startup.

• Generous and flexible paid time off policy.

• 401(k) plan with financial guidance from Morgan Stanley.

• A collaborative and supportive work environment.

• Competitive salary commensurate with experience.