Director of AI Platforms – Infrastructure

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Take charge of the administration and daily management of Aimpoint Digital's enterprise AI platforms, which include ChatGPT Enterprise, Claude Enterprise, and future AI platform investments.

• Create and uphold governance standards for user provisioning, permissions, workspace setup, model access, data controls, and security policies.

• Track platform usage, licensing, adoption, and expenditures while optimizing costs and enhancing business value.

• Collaborate with IT, Security, Legal, and AI leadership to set up scalable operational procedures for enterprise AI utilization.

• Develop and refine a perspective on essential AI usage topics, including security, cost management, and governance.

• Act as the technical lead for client AI platform deployments, encompassing environment configuration, governance workshops, enablement, and administrator training.

• Create reusable implementation playbooks, reference architectures, deployment checklists, and operational documentation.

• Assist delivery teams during enterprise AI implementations by offering platform expertise and operational support.

• Assess new enterprise AI platform capabilities, administrative features, APIs, integrations, and roadmap enhancements.

• Design internal enablement programs that empower consultants to effectively and responsibly utilize enterprise AI platforms.

• Establish reporting and operational metrics related to adoption, usage, governance, security, platform health, and ROI.

⛳️ Requirements

• Over 5 years of experience in enterprise infrastructure, cloud platforms, SaaS administration, AI platform operations, enterprise architecture, consulting, or similar technical leadership positions.

• Proven experience in managing enterprise SaaS platforms, identity and access management, governance, licensing, and operational processes.

• Familiarity with ChatGPT Enterprise, Claude Enterprise / Cowork / Code / Design, or similar enterprise AI platforms.

• Understanding of cost management factors related to GenAI tools and platforms.

• Knowledge of enterprise AI governance, security, compliance, model management, and responsible AI practices, with the ability to align GenAI tools to an organization's security framework.

• Experience in supporting enterprise software implementations and client-facing enablement activities.

• Strong project management and cross-functional collaboration abilities.

• Exceptional communication skills, with the capacity to translate technical platform concepts into actionable business guidance.

• Experience with APIs, integrations, automation, or scripting is preferred.

🏝️ Benefits

• Opportunities for professional development

• Flexible work arrangements