Director, Medicare Advantage Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as Twin's expert in Medicare Advantage.

• Cultivate a comprehensive understanding of the health needs, motivations, technology comfort, accessibility requirements, care-seeking behaviors, social requirements, engagement challenges, and expectations of Medicare Advantage members.

• Provide guidance to the Product, Design, Clinical, and Operations teams regarding the Medicare member experience and care model.

• Collaborate with the Medicare Advantage Product Lead to define the complete member journey and product roadmap.

• Stay informed on MA market developments, CMS policies, health plan priorities, competitive offerings, emerging care models, and member expectations.

• Interpret market and policy changes and their implications for Twin.

• Work alongside Commercial and Product Marketing on health plan priorities, value propositions, customer interactions, positioning, and differentiation strategies.

• Create and sustain Twin's internal Medicare Advantage knowledge repository.

• Provide education to teams and leadership on the Medicare Advantage ecosystem, target population, terminology, incentives, and trends.

• Build relationships with external experts, health plans, industry organizations, and stakeholders.

• Represent Twin in external settings through customer discussions, panels, conferences, webinars, and other forums.

• Identify new Medicare Advantage opportunities related to populations, partnerships, capabilities, and care models.

• Execute other assigned responsibilities.

⛳️ Requirements

• Over 10 years of experience in Medicare Advantage, Medicare, managed care, or closely related healthcare fields, with substantial direct exposure to MA.

• In-depth understanding of the Medicare population and the practical aspects of engaging and caring for older adults and other Medicare beneficiaries.

• Solid knowledge of how Medicare Advantage plans function, make decisions, assess performance, and evaluate partners and solutions.

• Practical expertise across Stars, CAHPS/member experience, clinical programs, care management, supplemental benefits, risk adjustment, health equity, retention, and regulatory requirements.

• Comfortable in assisting with the design of enhanced Medicare experiences.

• Excellent communication skills and an executive presence.

• Experience in delivering presentations to executive audiences.

• Candidates must be authorized to work for any employer in the U.S.

• Twin Health cannot sponsor or assume sponsorship of an employment visa.

🏝️ Benefits

• Opportunity for equity participation.

• Unlimited vacation with manager approval.

• 16 weeks of 100% paid parental leave for delivering parents.

• 8 weeks of 100% paid parental leave for non-delivering parents.

• 100% employer-sponsored healthcare, dental, and vision coverage for you.

• 80% healthcare, dental, and vision coverage for your family.

• Options for Health Savings Account and Flexible Spending Account.

• 401k retirement savings plan.

• High degree of flexibility.