Director, Marketing Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and oversee the marketing operations team, focusing on project management and administrative tasks.

• Manage project timelines and workflows to ensure the timely execution of marketing campaigns.

• Supervise marketing project management software, facilitate new hire orientation and training, and maintain documentation for departmental policies, processes, and procedures.

• Streamline systems and processes while minimizing customization bloat, technical debt, and overly complex solutions.

• Assess both short-term and long-term scheduling and resource requirements.

• Create and manage the annual marketing budget alongside resource projections.

• Oversee marketing administration to guarantee excellent customer service, compliance, and operational efficiency.

• Evaluate, measure, and analyze the success of marketing initiatives and programs.

• Direct the creation and execution of marketing projects in alignment with stakeholders and senior management.

• Supervise the department while providing guidance, coaching, and constructive feedback to marketing professionals.

• Cultivate a high-performing, innovative, and supportive workplace culture.

• Collaborate with external vendors.

• Execute additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in marketing, business administration, or equivalent experience.

• Minimum of 7 years in a marketing operations role.

• Proven experience with agile project management methodologies.

• Familiarity with project management software and systems, including assessment and enhancement.

• Background in CRM solutions and marketing automation.

• Experience in a digital marketing setting.

• High proficiency in Microsoft applications and Salesforce environments.

• Experience in the mortgage, real estate, or insurance sectors is preferred.

• Established history of successfully leading a team and delivering results.

• Strong analytical capabilities with a talent for using data to inform decision-making.

• Exceptional communication, leadership, interpersonal, and project management skills.

• Capacity to perform under pressure and meet deadlines in a fast-paced atmosphere.

• Ability to mentor team members and small support staff.

• Highly organized with a keen attention to detail.

• Ethical, demonstrating a commitment to company values.

• Requires limited supervision, depending on experience.

• High level of independent judgment and discretion.

• Openness and capability to collaborate with external vendors.

• Travel: 0–20%.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Accidental Death & Dismemberment (AD&D) insurance.

• Long-Term Disability (LTD) insurance.

• 401(k) plan with employer matching.

• Positive work environment.

• Competitive salary.

• Comprehensive benefits package.