Director, Learning Measurement, Evaluation, Reporting

This is a fully remote position, open to applicants in Florida, +8 more states.

📋 Description

• Develop the capability to assess the effectiveness of learning experiences and identify areas for enhancement.

• Create a uniform method for evaluating effectiveness across various learning formats, including on-demand, live, virtual, blended, and experiential learning.

• Set standards linking learning objectives to knowledge acquisition, retention, application, behavioral change, and overall performance.

• Integrate evaluation, assessment, and learner feedback into learning initiatives.

• Utilize learning data, evaluations, and feedback to pinpoint successful strategies and areas needing improvement.

• Counsel portfolio leaders on refining learning assets, programs, modalities, and learner pathways.

• Develop reporting standards, scorecards, dashboards, and review frequencies across Cencora University.

• Facilitate quarterly evaluations of learning impact for executive sponsors.

• Equip L&D teams with standardized guidelines, templates, playbooks, and reporting assistance.

• Produce executive-level reports that highlight trends, implications, and actionable insights.

• Ensure transparency regarding investments across programs, content, vendors, and platforms.

• Collaborate with Finance to track expenditures, identify discrepancies, and guide investment decisions.

• Document efficiencies from transformation initiatives and validate savings achieved.

• Automate processes for data collection, reporting, analysis, and recurring operational tasks.

• Leverage AI to synthesize feedback, identify key themes, and expedite reporting.

• Link learning measurement to skills, talent, workforce, and employee experience data.

• Lead and nurture a team responsible for learning measurement, evaluation, reporting, learner feedback, and ongoing enhancement.

• Foster partnerships across Cencora University, L&D, Talent Insights, WXM, Finance, vendors, and business teams.

⛳️ Requirements

• 10+ years of experience in Learning & Development, Learning Operations, Talent Development, Organizational Development, or a related discipline.

• Proven experience leading teams within a complex, global organization.

• Background in learning measurement, evaluation, reporting, or learning operations.

• Experience collaborating with instructional designers and L&D leaders to enhance learning outcomes.

• History of managing learning vendors, partners, budgets, or investment portfolios.

• Experience in presenting insights and recommendations to senior leadership.

• Demonstrated application of AI, automation, or emerging technologies to enhance learning or business operations.

• Solid understanding of adult learning principles, instructional design, assessment, retention, behavioral change, and learning transfer.

• Willingness to experiment with AI and automation technologies.

• Strong analytical skills to interpret data, uncover patterns, and convey findings through compelling narratives.

• Commercial awareness of cost, value, and trade-offs.

🏝️ Benefits

• Comprehensive medical, dental, and vision plans.

• Backup dependent care services.

• Adoption assistance programs.

• Coverage for infertility treatments.

• Support for family building initiatives.

• Solutions for behavioral health needs.

• Paid parental leave benefits.

• Paid caregiver leave options.

• Access to training programs.

• Resources for professional development.

• Mentorship opportunities.

• Employee resource groups.

• Opportunities for volunteer activities.