Director, Individualized Therapy Operations – US Oncology

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Act as the US commercial leader for the complete operational ecosystem of Intismeran.

• Develop, integrate, and enhance capabilities, processes, and stakeholder interactions that facilitate the treatment journey from order to administration.

• Define and steer the operational strategy and governance to ensure launch readiness, effective commercial execution, future growth, and scalability.

• Manage operational workflows, digital orchestration, sample and tissue operations, logistics coordination, customer support, and integration of the treatment journey.

• Drive cross-functional alignment among internal teams, alliance partners, sequencing providers, distributors, and treatment locations.

• Provide strategic oversight for the Treatment Site Operations Coordinator function.

• Establish and monitor KPIs, service-level objectives, dashboards, demand and capacity planning, risk management, and executive reporting.

• Lead operational governance and control tower initiatives, addressing barriers, exceptions, and capacity limitations.

• Develop future capabilities, analytics, orchestration technologies, process innovations, and operational readiness.

• Head the Individualized Therapy Operations organization, which includes treatment journey strategy, centralized coordination, manufacturing demand planning, partner management, and operational excellence.

⛳️ Requirements

• Bachelor's degree or equivalent (BA/BS).

• At least 8 years of experience in biotechnology, pharmaceuticals, healthcare, or similar fields, including leadership roles in complex therapy operations or operational strategy.

• Proven success in designing and managing intricate operating models that coordinate various internal functions and external partners.

• Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders across commercial, manufacturing, supply chain, market access, IT, and external partner organizations.

• Experience in building and scaling operational capabilities, governance frameworks, operating procedures, customer support models, orchestration platforms, analytics, and performance management systems.

• Strong strategic thinking and problem-solving skills.

• Experience in setting and managing KPIs, dashboards, capacity planning processes, and operational performance metrics.

• Excellent communication skills and executive presence.

• Experience in leading and developing high-performing teams.

• Preferred: MBA or equivalent.

• Preferred experience in supporting the commercialization of complex therapies, including cell therapy, gene therapy, radioligand therapy, or other highly coordinated treatment models.

• Preferred experience with treatment journey orchestration platforms, case management systems, workflow technologies, operational control towers, or customer support ecosystems.

• Preferred experience in manufacturing demand planning, integrated business planning, supply chain operations, or capacity management.

• Residency in the US or Puerto Rico is required.

• Required skills include commercial operations management, cross-functional project management, data analysis, market access, oncology, oncology marketing, operating models, operational architecture, operations management, executive presence, and healthcare personnel marketing.

🏝️ Benefits

• Annual bonus.

• Long-term incentive, if applicable.

• Medical, dental, and vision healthcare.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate leave.

• Sick days.

• Flexible work arrangements: Remote.