Director – Head of Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and hold accountable a sales team operating across multiple markets.

• Conduct weekly one-on-one meetings, pipeline assessments, sales gatherings, and field observations.

• Set expectations for activities, establish pipeline standards, maintain reporting discipline, and ensure follow-up consistency.

• Enhance CRM utilization, accuracy of forecasts, tracking of conversions, and accountability in sales.

• Recruit, evaluate, interview, and onboard additional sales representatives.

• Create onboarding processes, ramp-up plans, training resources, scripts, scorecards, and success plans for the first 90 days.

• Personally manage and secure larger commercial, regional, and national accounts.

• Cultivate relationships with property managers, facility managers, commercial real estate groups, insurance experts, brokers, carrier contacts, and referral partners.

• Direct strategies for agents, brokers, and residential referral channels across various markets.

• Monitor conversion rates from referrals to jobs, average job values, account engagement, and channel performance.

• Collaborate with leadership to ensure that marketing initiatives align with sales priorities.

• Oversee sales reporting, pipeline transparency, forecast precision, and performance updates for ownership.

• Develop sales playbooks, facilitate best-practice sharing across markets, and conduct win/loss analyses.

• Travel frequently within designated markets.

⛳️ Requirements

• Over 7 years of sales experience.

• More than 3 years of experience in sales management or leadership roles.

• Background in restoration, construction, insurance services, property services, or a closely related field.

• Demonstrated ability to build, coach, and expand a sales team.

• Experience managing both residential and commercial sales channels.

• Strong discipline in CRM usage and pipeline management.

• Proven track record in managing activity metrics, conversion rates, sales forecasts, and accountability for performance.

• Capability to work across multiple markets and lead remote or distributed sales teams.

• Willingness to travel frequently within assigned markets.

• Excellent communication skills with sales representatives, ownership, customers, referral partners, and executive leaders.

• Preferred but not mandatory: experience in sales leadership within the restoration industry.

• Preferred but not mandatory: experience in franchises, multi-location, or multi-market service businesses.

• Preferred but not mandatory: connections with property managers, insurance professionals, brokers, carrier contacts, or key commercial decision-makers.

• Preferred but not mandatory: familiarity with water mitigation, fire restoration, mold remediation, reconstruction, or large-loss restoration.

• Preferred but not mandatory: experience with integrating acquired teams or entering new markets.

• Preferred but not mandatory: IICRC certifications or training specific to restoration.

🏝️ Benefits

• Competitive base salary plus performance-driven incentives linked to measurable sales and growth targets.

• Direct connection to ownership.

• Significant influence over the growth strategy.

• Opportunities to expand the sales team.

• Chance to shape the sales framework of a developing restoration business.