Director – Head of Commercial Learning & Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop the strategy for commercial training and capability enhancement by pinpointing gaps in clinical, functional, and leadership knowledge.

• Build, nurture, and lead a high-performing team focused on commercial training.

• Oversee the cross-functional creation of training programs that encompass therapy areas, product knowledge, account management, business acumen, customer engagement, and campaign execution.

• Cultivate relationships with senior stakeholders, customers, and agencies to align with enterprise capability priorities.

• Establish and manage networks with agency and vendor partners.

• Take ownership of resource planning, prioritization, governance, and visibility of learning work programs.

• Create, refine, and implement a Learning Capabilities Measurement Plan that illustrates business outcomes and performance impact.

• Anticipate and address capability deficits within commercial field teams.

• Direct the promotional training content strategy, development, delivery, and copy approval for Oncology events and product launches.

• Lead continuous clinical and sales skills training, including execution at POA and FEM.

• Ensure training adheres to customer-interaction SOPs.

• Incorporate coaching reports, ride-alongs, and knowledge assessments into curriculum design.

• Assess external and customer-facing learning trends and convert them into scalable commercial capability opportunities.

• Participate in the Extended LT and serve as a strategic advisor and partner to business operations and commercial leadership.

⛳️ Requirements

• A Bachelor's Degree is required, preferably in Business, Life Sciences, Organizational Leadership, Education, or a related discipline.

• A minimum of 12 years of progressive commercial experience in sales, clinical education, sales training, and/or marketing roles with proven market success.

• At least 10 years of experience in Commercial Training.

• A minimum of 7 years of experience in Oncology.

• At least 7 years in training, capability-building, or commercial leadership roles.

• A minimum of 5 years of experience in leading and managing a team.

• Proven experience in leading a commercial training function and crafting and executing commercial capability strategies across field teams.

• Advanced proficiency in MS Office (Excel, PowerPoint, Word).

• A strong track record in setting strategy, leading teams and partners, and achieving organizational and personal objectives.

• Demonstrated ability to develop, mentor, and motivate teams toward shared goals and targets.

• Capacity to make informed decisions while balancing various factors and providing clear direction amid uncertainty and change.

• High performance standards with a commitment to follow through on obligations.

• Executive presence and the ability to influence senior internal and external stakeholders.

• Proven leadership in instructional design/adult learning, capability building, upskilling, and enterprise change initiatives.

• Ability to translate Oncology therapy area strategies into commercial capability priorities.

• Strong skills in portfolio, budget, resource, and program management.

• Ability to lead effectively and collaboratively in a matrix environment, demonstrating excellent executive communication, interpersonal, facilitation, and negotiation skills.

• Capacity to act courageously, foster teamwork, and cultivate a speak-up culture that values inclusion and diversity.

• Experience managing a commercial training function or team within Oncology or a specialty pharmaceutical setting.

• Experience in developing and executing enterprise-wide commercial capability strategies.

• Experience leading clinical and sales skills training for field-based commercial teams.

• Experience in planning and delivering training at significant commercial events, including POA, FEM, product launches, and national sales meetings.

• Experience establishing learning measurement frameworks and linking training outcomes to field performance and business priorities.

• Experience managing agency partners, training budgets, and multiple concurrent learning initiatives.

• Applicants must be authorized to work in the United States.

🏝️ Benefits

• Performance-based bonuses and/or equity options are available to employees in eligible positions.

• Comprehensive medical, dental, and vision insurance.

• 401(k) retirement plan with a company match that fully vests on day one.

• Eight (8) weeks of paid parental leave after three (3) months of employment.

• Paid time off includes vacation time, personal time, sick leave, floating holidays, and eleven (11) company holidays.

• Options for flexible spending and health savings accounts.

• Life and AD&D insurance coverage.

• Short- and long-term disability insurance.

• Legal assistance services.

• Supplemental insurance options for pets, critical illness, accidents, and hospital indemnities.

• Voluntary commuter benefits.

• Resources for family planning and care.

• Well-being initiatives available.

• Peer-to-peer recognition programs.