Director, Advanced Capabilities, Commercial L&D

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct the Advanced Capabilities function within the Commercial Learning & Development team.

• Manage strategy, design, implementation, and ongoing enhancement.

• Enhance field capabilities to align with business goals and improve customer engagement.

• Collaborate with Sales Leadership, Regional Trainers, Marketing, Commercial Operations, Medical Affairs, and various cross-functional stakeholders.

• Supervise capability strategy, governance, common models across U.S. Commercial, coordination with global counterparts, portfolio prioritization, and resource distribution.

• Create governance frameworks and scalable models across diverse business units and regions.

• Lead cross-functional governance teams and engage senior stakeholders to align priorities, secure resources, and promote adoption.

• Develop learning pathways, resources, and field activities encompassing business acumen, strategic relationships, account management, communication, and AI and Copilot skills.

• Design reinforcement activities, coaching resources, and performance support tools.

• Establish success metrics, evaluation techniques, and executive reporting.

• Collaborate with Learning Operations and Learning Technology on program administration, reporting, learner communications, and execution.

• Assess and integrate emerging technologies, digital learning solutions, and AI-enabled tools.

⛳️ Requirements

• Bachelor’s degree and twelve years of experience, OR Master’s degree or MBA and ten years of experience, OR Ph.D. with 8 years of relevant experience.

• Proven success in governance within L&D with a focus on common and enterprise thinking.

• Capability to translate commercial strategy, business priorities, and stakeholder requirements into effective learning and capability development solutions.

• Strong project management abilities, including planning, prioritization, stakeholder management, objective setting, meeting facilitation, and the delivery of complex instructional design projects.

• Experience in conducting stakeholder interviews and needs assessments, identifying performance gaps, and selecting suitable learning design, development, and implementation methods.

• Familiarity with emerging learning technologies, digital platforms, and AI-enabled solutions.

• Proficient in applying research, data analysis, measurement, and evaluation methodologies.

• Good judgment in balancing immediate business requirements with long-term objectives.

• A growth mindset and a collaborative approach to ongoing improvement.

• Preferred: A minimum of two years of successful management experience in the pharmaceutical or biotechnology sector.

• Preferred: Two years of experience in commercial training or health education, including experience in leading training and project management.

• Preferred: Comprehensive knowledge of and experience in the specialty therapeutics market.

🏝️ Benefits

• Discretionary annual bonus.

• Discretionary stock-based long-term incentives.

• Paid time off.

• Company-sponsored medical insurance.

• Company-sponsored dental insurance.

• Company-sponsored vision insurance.

• Company-sponsored life insurance.