Director, General Manager – WIC and Early Intervention

This is a fully remote position, open to applicants in California.

📋 Description

• Drive growth and spearhead WIC and Early Intervention initiatives

• Manage financial performance of the portfolio, client relationships, and product modernization efforts

• Develop a qualified pipeline and lead pursuits from identifying opportunities to proposal creation, solution design, pricing, negotiations, and securing contracts

• Make bid/no-bid decisions and coordinate cross-functional pursuit teams

• Keep abreast of WIC and EI policies, procurement activities, competitors, incumbent vendors, and market trends

• Identify and prioritize opportunities while guiding portfolio strategy and investments

• Oversee forecasting, resource planning, and executive financial reporting

• Recognize risks and lead corrective actions to achieve revenue, margin, and cash targets

• Manage contract obligations, renewals, options, notices, amendments, and service commitments

• Collaborate with account leaders to navigate commercial risks and contractual matters

• Ensure alignment of portfolio priorities and client commitments with delivery execution

• Address delivery gaps, risks, subcontractor challenges, and operational vendor issues

• Cultivate executive-level client relationships to support retention, renewals, and service expansion

• Sponsor key engagements, align stakeholders, and facilitate the resolution of significant issues

• Establish product direction, investment priorities, and modernization roadmaps

• Manage relationships with strategic technology partners and vendors, including commitments, renewals, and dependencies

• Evaluate technical options, risks, and investment decisions in collaboration with delivery and technology leaders

⛳️ Requirements

• Direct experience with WIC or Early Intervention programs is essential; experience in both areas is preferred

• Proven experience leading competitive pursuits, including proposals, solutions, pricing, and negotiations

• Demonstrated leadership in healthcare programs, technology, or services

• Strong understanding of public-sector or regulated environments, procurement, and compliance

• Experience overseeing financial performance, forecasts, and business risks for accounts, programs, or a portfolio

• Ability to unify product, delivery, account, finance, and partner teams around shared priorities and clear responsibilities

• Effective communication skills with clients and executives, adept at negotiation and exercising sound business judgment

• Preferred experience guiding product or system modernization in government health and human services

• Preferred experience managing strategic partners, vendors, and subcontractors

• A Bachelor’s degree in business, healthcare administration, public administration, technology, or a related field is preferred

• Willingness to travel as required by client, program, and leadership needs, anticipated up to 15% annually

🏝️ Benefits

• 100% remote work flexibility

• Flexible vacation policy

• 401(k) employer match

• Comprehensive health benefits

• Educational assistance

• Leadership and technical development academies

• Learning and career development opportunities

• Travel expense-related benefits as applicable