Director, FinTech Innovation Programs

This is a fully remote position, open to applicants in Colorado, +2 more states.

📋 Description

• Lead the execution of Filene’s fintech testing initiatives with credit unions.

• Oversee the entirety of Filene’s fintech testing portfolio, ensuring accountability for every test conducted.

• Manage tests from the launch of cohorts through to field execution and final reporting.

• Collaborate with Filene’s research lead for analysis and report generation.

• Engage credit unions in test cycles and align them with appropriate tests.

• Develop and sustain relationships with participating credit unions from onboarding until results are delivered.

• Enhance testing methodologies and process standards while ensuring quality across all tests.

• Review test plans and secure essential resources.

• Direct test leads and procure contracted support as necessary.

• Oversee the annual fintech application and selection process.

• Conduct outreach to attract applicants and facilitate a selection committee comprising credit union executives.

• Contribute to shaping fintech scouting priorities and identifying appropriate solutions.

• Manage fintech partners through due diligence, contracting, testing, and reporting phases.

• Foster relationships with solution providers, investors, and industry contacts.

• Lead, manage, and mentor assigned members of the Incubation team.

• Exemplify the Filene Credo and promote organizational culture.

• Support Filene’s strategic goals, planning, budgeting, and metrics.

• Deliver services to Filene staff, members, and stakeholders.

• Engage with Filene’s research and advisory programs to align member needs with feasible solutions.

• Manage multiple projects and adapt to shifting priorities to consistently meet deadlines.

⛳️ Requirements

• A Bachelor’s degree in business, technology, innovation, or a related field is required.

• A minimum of 7 years of progressively responsible experience in areas such as program leadership, innovation, partnerships, product implementation, or related disciplines is required.

• Experience in the financial services sector, innovation, FinTech, or the credit union industry is preferred.

• A thorough understanding of the challenges and opportunities in the financial services, FinTech, or credit union sectors is preferred.

• A strong interest and eagerness to learn about the credit union industry for candidates lacking direct credit union or CUSO experience.

• Proven experience in setting direction for the work conducted by others while maintaining accountability for outcomes.

• Ability to lead effectively without formal authority.

• Capability to navigate competing priorities and make clear, informed decisions.

• Skill in aligning internal and external contributors around common expectations, timelines, and results.

• Demonstrated ability to manage a portfolio of active programs effectively.

• Proficiency in establishing priorities and sequencing, allocating resources, and maintaining consistent execution standards.

• Ability to create systems and processes to coordinate expanding workloads.

• Experience in evaluating pilot or program performance.

• Background in partnering with researchers to design tests, assess results, and produce actionable insights.

• Experience in building and managing relationships with various stakeholders, including fintech partners, contracted resources, and senior leaders.

• Strong verbal and written communication skills.

• Ability to convey complex information clearly to diverse audiences.

• Capacity to facilitate group discussions in both in-person and virtual environments.

• Intellectual curiosity regarding credit unions and their members.

• Ability to thrive in a think tank environment that embraces ideation, change, reinvention, purpose, and precision.

• Willingness to travel up to 25%, including participation in two annual in-person events, industry conferences, and client visits.

• A resume is required to apply.

🏝️ Benefits

• An annual incentive (bonus) plan may be available.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Employee assistance program.

• Life insurance coverage.

• Disability insurance plans.

• Parental leave policy.

• Paid time off.

• 401k retirement plan.

• Tuition reimbursement support.

• Flexible workplace arrangements and work-life balance.

• Opportunities for career growth.

• Retirement assistance.

• Workplace flexibility with technology/tools that support hybrid working arrangements.

• Accommodations available during application or interview processes.