Director – Field Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead commercial operations to facilitate the launch and ongoing commercialization of Atzumi™.

• Supervise sales force effectiveness, incentive compensation, sales operations, sample management, and fulfillment of marketing materials.

• Direct territory alignment, field sizing, targeting, segmentation, call planning, and performance reporting.

• Design and manage sales incentive compensation plans, contests, and continuous optimization efforts.

• Create performance dashboards and incentive compensation trackers in collaboration with Business Insights.

• Oversee forecasting of product samples, inventory management, distribution, reconciliation, and compliance with PDMA.

• Lead the processes for the fulfillment and distribution of marketing materials.

• Manage CRM systems and DCR processes.

• Enhance commercial operations systems, data, and reporting in conjunction with Commercial Insights & Analytics and IT.

• Collaborate with Sales and Marketing to implement processes that support commercial strategies and initiatives.

• Direct the planning and execution of National Sales, POA, and Regional Sales meetings.

• Coordinate both internal and external commercial meetings, including logistics, vendor management, budgeting, and cross-functional coordination.

• Oversee external vendors and service providers.

• Establish operational processes, policies, and controls to ensure compliance, accuracy, and scalability.

• Collaborate with Finance on budgeting, forecasting, and financial reporting.

• Provide actionable insights and recommendations to Commercial leadership.

• Drive process improvement initiatives and special projects.

• Engage with senior management and key stakeholders to negotiate significant issues and achieve business results.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, Life Sciences, or a related field is required.

• Over 8 years of experience in pharmaceutical or biotechnology commercial operations, sales operations, marketing operations, or a related area.

• Proven expertise in the field operations function and its integration within the broader company and competitive landscape.

• Demonstrated experience in sales force effectiveness, incentive compensation, and field operations.

• Preferred experience in managing pharmaceutical sample programs and fulfilling marketing materials.

• Familiarity with CRM systems, preferably Salesforce, along with commercial reporting and analytics.

• Experience in managing external vendors and cross-functional commercial projects.

• Strong analytical, organizational, project management, and problem-solving capabilities.

• Proven ability to juggle multiple priorities and thrive in a fast-paced, growing environment.

• Excellent written and verbal communication skills, coupled with the ability to collaborate effectively across functions and with external partners.

• Preferred experience in supporting a U.S. pharmaceutical product launch.

• Willingness to travel as required for company meetings and commercial activities.

• Demonstrated ability to oversee the activities of a functional area through lower management, being accountable for actions affecting departmental budgets.

🏝️ Benefits

• Health Insurance

• Dental & Vision Insurance

• Healthcare & Dependent Care FSA

• Employee Assistance Program (EAP)

• 401(k) Savings Plan

• Long-term Incentive Plan

• Life Insurance

• Accident & Disability Insurance

• Telemedicine

• Generous Paid Time Off

• Company Holidays